Polite Complaints in English

Polite Complaints in English

Assessment

Interactive Video

English

6th - 8th Grade

Hard

Created by

Jennifer Brown

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main idea behind the saying 'you catch more flies with honey than with vinegar'?

Politeness is more effective than rudeness.

Complaining loudly is more effective.

Being rude gets better results.

Flies prefer honey over vinegar.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase can be used to start a polite complaint about a dirty hotel room?

Excuse me, could you please help me resolve an issue with...

I'm afraid there's a slight problem with...

Sorry, but I'd like to make a complaint about...

Excuse me, I have a small complaint...

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can you politely express a problem with a shirt that has a hole in it?

Excuse me, but there seems to be a problem with...

Excuse me, I wonder if you could please help me...

Sorry, but I need to complain about...

I'm afraid I've got a complaint about...

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a polite way to address a complaint about a noisy neighbor?

Sorry, but I'd like to draw your attention to...

Sorry, I hate to complain but...

Excuse me, I think there's a problem with...

I'm afraid there's a slight problem with...

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which expression is suitable for addressing a complaint about a subway train door closing too quickly?

Excuse me, could you please help me resolve an issue with...

Excuse me, I understand it's not your fault but...

I'm afraid I've got a complaint about...

Sorry, but I'd like to draw your attention to an issue...

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What phrase can be used to express a problem with an online order that was incorrect?

Excuse me, I have a small complaint to make...

I'm afraid I need to let you know about a problem with...

I'm afraid there's a slight problem with...

Sorry, but I need to complain about...

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase is appropriate for addressing a complaint about a washing machine that isn't working?

Excuse me, could you please help me resolve an issue with...

Sorry, but I'd like to draw your attention to...

I'm afraid I need to let you know about a problem with...

Excuse me, I think there's a problem with...

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