Windows Device Manager Troubleshooting Quiz

What is the first step to take when your computer is not functioning properly?

• Contact technical support

• Open Windows Device Manager

• Replace the hardware

• Reinstall Windows

What does a yellow exclamation point in Device Manager typically indicate?

• A virus infection

• A driver issue or unrecognized device

• A software update is needed

• A hardware malfunction

How can you identify an unknown device in Device Manager?

• By checking the device's color

• By using the Hardware IDs in a web search

• By contacting the manufacturer

• By guessing based on the device's location

What is Pulseway used for?

• Remote monitoring and management of IT systems

• Gaming

• Web development

• Video editing

What is a simple method to try and resolve a device issue?

• Ignore the issue

• Unplug and replug the device

• Replace the device

• Install a new operating system

What setting can be adjusted to help with USB device recognition?

• USB selective suspend

• Screen resolution

• Sound settings

• Network settings

What might cause unknown devices to appear in Device Manager?

• Outdated antivirus software

• Virtual machines or VPNs

• Low disk space

• Incorrect time settings

What should you consider if a device error persists after troubleshooting?

• Buying a new computer

• Upgrading the device or its drivers

• Ignoring the error

• Reinstalling all software

What is a potential solution if a device driver is not available for your operating system?

• Contact Microsoft support

• Install a different operating system

• Use a driver from a previous operating system

• Replace the device with a new one

What is a possible outcome if a device error cannot be resolved?

• The device will explode

• The computer will crash

• The device may need to be upgraded

• The computer will not start