Apple's Self-Service Repair Program

Apple's Self-Service Repair Program

Assessment

Interactive Video

Computers

9th - 10th Grade

Hard

Created by

Jennifer Brown

FREE Resource

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was Apple's previous approach to self-repair before the introduction of the self-service repair program?

They encouraged DIY repairs.

They provided free repair manuals.

They made devices difficult to repair at home.

They offered discounts on repair parts.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which iPhone models are initially supported by Apple's self-service repair program?

iPhone 11 and 12

iPhone 12 and 13

iPhone 13 and 14

iPhone 10 and 11

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What types of parts will Apple offer for self-repair under the new program?

Batteries, displays, and cameras

SIM cards and cases

Charging cables and adapters

Motherboards and processors

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a potential reason for Apple's shift towards allowing self-repair?

To increase product sales

To comply with regulatory pressures

To reduce manufacturing costs

To improve customer satisfaction

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a major concern regarding the cost of Apple's self-service repair program?

The repair manuals are not user-friendly.

The program is only available in select countries.

The parts may be outdated.

The pricing might still push users towards professional repairs.