Effective Voicemail Communication

Effective Voicemail Communication

Assessment

Interactive Video

English

9th - 10th Grade

Hard

Created by

Jennifer Brown

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the two common mistakes people make when leaving a voicemail?

Forgetting to say goodbye

Using slang or technical jargon

Leaving too much or too little information

Speaking too softly or too loudly

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it unprofessional to call repeatedly without leaving a message?

It shows you are persistent

It can be frustrating and unprofessional

It saves time for the caller

It ensures the recipient knows you called

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you always include in a voicemail to ensure clarity?

Your favorite quote

The weather forecast

A joke to lighten the mood

Your name and contact information

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Before making a call, what is important to consider?

The recipient's favorite color

The recipient's mood

The purpose of your call

The time of day

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a recommended practice if you are not confident in your English?

Write down every word you plan to say

Use a translator app during the call

Avoid making calls

Write down key points and practice

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first element you should mention in a voicemail?

A joke

Who you are

The weather

The time of day

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to say numbers clearly and separately in a voicemail?

To confuse the recipient

To sound more professional

To ensure the recipient can write them down accurately

To make the voicemail longer

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