What is the main characteristic of the rules discussed at the beginning of the video?

• Clearly written in employee handbooks.

• Only known by senior management.

• Crucial for success but not formally documented.

• Irrelevant to job performance.

What are the three key qualities mentioned for making a great impression in a new job?

• Confidence, Creativity, Communication.

• Competence, Commitment, Compatibility.

• Collaboration, Curiosity, Charisma.

• Calmness, Courtesy, Consistency.

When faced with a new task and feeling confused, what is the recommended approach to demonstrate competence?

• Immediately ask for help without trying anything.

• Avoid asking any questions to appear self-sufficient.

• Try to figure it out, take some steps, and then ask specific questions about unclear parts.

• Delegate the task to a colleague.

Are you enjoying the video lesson?

• Yes

• No

What does the concept of "invisible swim lanes" refer to in a workplace?

• Designated areas for swimming during breaks.

• Formal reporting structures and job titles.

• Unspoken norms, loyalties, power dynamics, and rewarded behaviors.

• The physical layout of the office space.