Conflict Resolution

What defines a conflict between individuals?

• When two or more people have different interests or ways of thinking and don't agree.

• When people shout or say mean things to each other.

• When one person always gets their way.

• When people avoid talking about their problems.

Which communication style involves disrespectfully shouting or talking back, prioritizing one's own thoughts, and potentially hurting others' feelings?

• Passive Communication

• Assertive Communication

• Aggressive Communication

• Passive-Aggressive Communication

What is a characteristic of passive communication when dealing with a conflict?

• Directly expressing one's feelings and ideas.

• Shouting and talking back to get one's way.

• Keeping quiet and avoiding expressing thoughts or feelings due to fear.

• Expressing feelings indirectly through actions or tone of voice.

What is the primary benefit of using assertive communication to resolve conflicts?

• It allows one person to always win the argument.

• It helps to avoid the conflict entirely.

• It enables expressing oneself and setting boundaries while being respectful and considering others' feelings.

• It involves expressing aggressive intentions in a less direct way.