Conflict Resolution Strategies

What is the primary message about resolving disagreements?

• Use physical force to settle disputes.

• Avoid talking about problems.

• Use words instead of physical fighting.

• Ignore the problem until it goes away.

What are the potential negative consequences of physical conflict mentioned?

• Making new friends.

• Repercussions and getting caught in the system.

• Gaining respect from others.

• Solving the problem quickly.

What is suggested as an alternative to 'throwing hands'?

• Ignoring the situation.

• Engaging in 'chit-chat' or talking it out.

• Getting others to fight for you.

• Writing a letter.

What is the first step suggested when you are upset about something?

• Immediately confront the other person.

• Identify what specifically upset you.

• Tell your friends about the problem.

• Keep your feelings to yourself.

After identifying what upset you, what is the next recommended action?

• Start an argument.

• Reflect for a moment.

• Seek revenge.

• Walk away permanently.

How should you express your feelings during a conflict?

• Yell and shout to make your point.

• Use aggressive language.

• Figure out your words of expression and speak respectfully.

• Let someone else speak for you.

What should be the goal when holding a conversation about a disagreement?

• To prove you are right.

• To make the other person feel bad.

• To find out what the other person is thinking and what the disagreement is about.

• To avoid eye contact.

What is an important aspect of having a conversation to resolve conflict?

• Interrupting frequently.

• Listening patiently to all reasons.

• Only talking about your side.

• Refusing to speak.

What does it mean to 'put yourself in their shoes' during a disagreement?

• To literally wear their shoes.

• To ignore their feelings.

• To try to understand their perspective.

• To blame them for the problem.

What is the overall recommended approach for conflict resolution?

• Using physical aggression.

• Avoiding all interaction.

• Following a structured process of communication and understanding.

• Letting a third party always intervene without personal effort.