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Career-technical

Advanced Career Pathways

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  3. 12th Grade
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  5. Advanced Career Pathways
  6. Transportation, Distribution & Logistics
  7. Sales And Service

12th Grade Sales And Service Quizzes

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9th Grade - 12th Grade

Career Insights - Marketing, Sales & Services - Professional Pathways

Career Insights - Marketing, Sales & Services - Professional Pathways

Quiz

Career Insights - Marketing, Sales & Services - Professional Pathways

9th Grade - 12th Grade

Career-technical

Investigate the Marketing, Sales, and Service career cluster to discover various job roles within. Gain an understanding of the industry's scope and identify relevant career paths.

11th Grade - 12th Grade

Customer Service Skills - Effective Communication & Problem-Solving - Retail Sales & Service

Customer Service Skills - Effective Communication & Problem-Solving - Retail Sales & Service

Quiz

Customer Service Skills - Effective Communication & Problem-Solving - Retail Sales & Service

11th Grade - 12th Grade

Career-technical

Focus on mastering effective communication and problem-solving strategies in retail sales and customer service to improve skills in handling customer inquiries and resolving issues with efficiency.

9th Grade - 12th Grade

Customer Service Strategies - Selling Techniques - Marketing and Business Practices

Customer Service Strategies - Selling Techniques - Marketing and Business Practices

Quiz

Customer Service Strategies - Selling Techniques - Marketing and Business Practices

9th Grade - 12th Grade

Career-technical

Learn about customer service strategies, selling models, and essential marketing practices. Focus on enhancing skills in customer interactions and strategic planning to achieve better sales results.

12th Grade

Customer Service Skills - Effective Communication - Business Management

Customer Service Skills - Effective Communication - Business Management

Quiz

Customer Service Skills - Effective Communication - Business Management

12th Grade

Career-technical

Examine the essential elements of customer service, emphasizing the role of effective communication in driving business success. Strengthen abilities in customer interactions and service management.

12th Grade

Customer Engagement Skills - Effective Customer Service Practices - Business Management

Customer Engagement Skills - Effective Customer Service Practices - Business Management

Quiz

Customer Engagement Skills - Effective Customer Service Practices - Business Management

12th Grade

Career-technical

Improve business management skills by examining effective customer service practices and understanding their impact on customer satisfaction. Apply strategies to enhance client relations and achieve better outcomes.

9th Grade - 12th Grade

Customer Service Excellence - Skills & Work Ethic - Customer Relations

Customer Service Excellence - Skills & Work Ethic - Customer Relations

Quiz

Customer Service Excellence - Skills & Work Ethic - Customer Relations

9th Grade - 12th Grade

Career-technical

Improve skills in customer service by emphasizing empathy and punctuality, while achieving proficiency in maintaining confidentiality and effectively using technology in service environments.

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