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WorksheetsNational 5 Business Management
Total questions: 30
Worksheet time: 15mins
Name
Class
Date
1.
Which is an example of a non-durable good?
a)
Laptop
b)
Mobile phone
c)
Newspaper
d)
Swimming lesson
2.
What does intangible mean?
a)
Can't hear it
b)
Can't see it
c)
Can't touch it
d)
Can't eat it
3.
What is not a factor of production?
a)
Advertising
b)
Labour
c)
Land
d)
Enterprise
4.
What is the missing word in this sentence ...
Wealth is created by adding _____________
Wealth is created by adding _____________
a)
Layers
b)
Services
c)
Products
d)
Value
5.
What is an example of a sector of industry?
a)
Private
b)
Secondary
c)
Public
d)
3rd Sector
6.
Which sector of industry provides a service such as entertainment, beauty, banking etc?
a)
Tertiary
b)
Secondary
c)
Primary
d)
Private
7.
Select which business organisation would be found in the private sector
a)
Local Government such as Inverclyde Council
b)
Sole Trader
c)
Social Enterprise companies such as Fresh
d)
Non-profit making organisation such as the BB
8.
Which is not a benefit of being a sole trader?
a)
All profits are kept by owners
b)
Easy to set up with no official paperwork such as Memorandum of Association neede
c)
Unlimited liability for sole trader
d)
Owner makes all the decisions without having to consult anyone else
9.
Which is not a benefit of being in a partnership?
a)
Different partners can bring in different skills to help improve the business
b)
Finance can be raised more easily
c)
Workload and responsibility can be shared
d)
Profit is split between the different partners
10.
What does Ltd mean?
a)
Private Limited Company
b)
Public Limited Company
c)
Private Licenced Company
d)
Public Licenced Company
11.
Where must a Ltd send its legal documents when setting up?
a)
Register House
b)
Companies House
c)
Association House
d)
Principle House
12.
What is a major advantage of being a Ltd?
a)
Complicated legal paperwork during set-up
b)
Financial accounts must be published each year
c)
Limited liability for shareholders
13.
What is the name given to the financial rewards given to shareholders once or twice a year?
a)
Interest
b)
Dividends
c)
Cheques
d)
Credits
14.
Which is an example of a public sector organisation?
a)
Tesco plc
b)
Arnold Clark
c)
BBC
d)
Cineworld Cinemas
15.
Which is not a way of delivering excellent customer service?
a)
Making sure staff are untrained
b)
Having a customer complaints procedure
c)
Having after-sales strategy
16.
Which is not an objective of a company in the private sector?
a)
To maximise profits for owners or survive in a recession
b)
To stay within budget limits set by National Government
c)
To be socially responsible
d)
To grow the company and increase market share
17.
Spot the internal factor amongst this list which can impact a business
a)
Political influences e.g. changes in the law
b)
Influence of competitors e.g. reduce their prices
c)
Economic influences such as recession
d)
The influence of staff e.g. quality of their work
18.
Which of the following is NOT an economic influence
a)
Changing weather patterns
b)
High unemployment
c)
Change in foreign exchange rates
d)
Increase in bank interest rates
19.
The Scottish Parliament recently brought in a 5p charge for plastic carrier bags. Which external factor is this an example of?
a)
Competition
b)
Environmental
c)
Social/Cultural
d)
Political
20.
DVD players are very hard to purchase now. Which external factor has caused this?
a)
Competition
b)
Environmental
c)
Social/Cultural
d)
Political
21.
Which of the answers below is NOT an example of a competitive influence?
a)
Better product range available elsewhere
b)
Lower prices on offer by rival
c)
New technology such as increased use of Social Media
d)
Eye catching advertising by a new start-up company
22.
Which of the answers below is NOT an internal factor?
a)
Size of premises
b)
Finance available
c)
Employees and managers in business
d)
Technology current in use
23.
What is the generic name for any person or group of people who have an influence or interest in an organisation?
a)
Shareholder
b)
Stakeholder
c)
Owners
d)
Investors
24.
Who wants the business to make a profit so that they get a good return on their investment?
a)
Employees
b)
Local Government
c)
Banks
d)
Owners/shareholders
25.
Who wants paid on time for the materials they supply and who can increase prices or delay delivery to influence the company?
a)
Employees
b)
Local Government
c)
Suppliers
d)
Owners/shareholders
26.
Which stakeholder can influence a business by refusing to grant planning permission?
a)
Customers
b)
Local Government
c)
Local Community
d)
Pressure Groups
27.
A factory in Wishaw manufacturing lawn mowers is an example of a company in
a)
The tertiary sector
b)
The public sector
c)
The secondary sector
d)
The 3rd sector
28.
An objective of a social enterprise like The Big Issue is
a)
To provide job opportunities and training for people who have experienced problems in the past
b)
To buy over other competitors and become the most dominant firm in the industry
c)
To provide as high a dividend as possible for shareholders
d)
To maximise profit and give the owner increased wealth
29.
What is the main objective of a charity?
a)
To maximise profits by keeping costs low
b)
To raise as much money as possible through donations and fundraising
c)
To expand overseas and target new and emerging markets
d)
To sell more shares and increase the number of investors
30.
What is a Mission Statement?
a)
A document used to detail the promotional activities of a firm
b)
A document which shows the discipline procedure in an organisation
c)
A document completed after a recruitment interview
d)
A document that sets out the aims and objectives of an organisation
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