NEW
Font size
S
M
L
XL
WorksheetsProfessionalism Review
Total questions: 20
Worksheet time: 2hrs 36mins
Name
Class
Date
1.
There are six components that make up good health. Which one is NOT one of those components?
a)
Tattoos
b)
Posture
c)
Activity
d)
Managing Stress
2.
Four benefits of regular physical activity are developing muscle tone, maintaining circulation, relieving stress, and improving emotional well-being.
a)
True
b)
False
3.
Demonstrating the ability to adapt to change, learn new skills, and try different methods is an example of which positive attitude trait?
a)
Responsibility
b)
Honesty
c)
Flexibility
d)
Enthusiasm
4.
Demonstrating dependability by finishing tasks accurately and on time is and example of which positive attitude trait?
a)
Honesty
b)
Flexibility
c)
Commitment
d)
Responsibility
5.
A desired result or purpose is a _______.
a)
task
b)
goal
c)
investment
d)
commitment
6.
A set of skills that helps people to be efficient and productive with their time.
a)
time management
b)
goals
c)
productivity
7.
The ability to analyze a situation and reach a reasonable conclusion by looking at the big picture.
a)
Time management
b)
Problem solving
c)
Teamwork
d)
Professionalism
8.
Negotiating to reach a mutual agreement. Employees must use compromise to resolve conflicts within a team.
a)
Expectations
b)
Goals
c)
Commitment
d)
Compromise
9.
Which conflict resolution strategy does this describe?
Shift from outward attack to inward evaluation. Team members identify their own contributions to the conflict.
Shift from outward attack to inward evaluation. Team members identify their own contributions to the conflict.
a)
The Willingness to Resolve Strategy
b)
The Win/Win Strategy
c)
The Broadening Perspectives Strategy
10.
The ability to motivate people to work together and to achieve a common goal.
a)
Commitment
b)
Leadership
c)
Teamwork
d)
Strategy
11.
What type of leader does this describe:
hears all opinions from each individual participates to reach our goal. They are team-oriented, but if the group gets off track they will step in and guide the group to a solution.
hears all opinions from each individual participates to reach our goal. They are team-oriented, but if the group gets off track they will step in and guide the group to a solution.
a)
Democratic leader
b)
Laissez-faire leader
c)
Autocratic leader
12.
When is it acceptable to be dishonest in a professional setting?
a)
When it benefits the employee
b)
When it benefits the client
c)
When it benefits the supervisor
d)
It is never acceptable to be dishonest
13.
In what way can an employee demonstrate commitment?
a)
By reminding a co-worker that they have to finish a task
b)
By staying late to help a co-worker finish a difficult task
c)
By getting to work late every day
d)
By performing a task half-heartedly
14.
Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?
a)
Wear shoes of any color she desires.
b)
Quit her job.
c)
Comply with the rule and wear appropriate shoes
d)
Start a petition to change this rule.
15.
What is NOT involved in the process of exchanging messages?
a)
Listening
b)
Receiving feedback
c)
Sharing information
d)
Being persuasive
16.
When solving a problem in a group situation, which of the following traits should be demonstrated?
a)
Compromise
b)
Inflexibility
c)
Stubbornness
d)
Independence
17.
You are on a quality control team that has been working long hours correcting problems with a new product. Because of the long hours, team morale is low and they are all complaining to each other. What should you do?
a)
Be understanding to the team's complaints, but say the work has to be done and it will be done soon.
b)
The long hours are tough; so join in the complaining to fit in with the team.
c)
Tell the other members you are not a complainer and don't want to hear it.
d)
Tell the other members they should complain to the manager.
18.
You are given the following goal at work - Within the next month increase the customer checkout speed of the cashiers by training them on the proper use of the new cash register. What part of "SMART" is missing from this goal?
a)
The "S" is missing
b)
The "M" is missing
c)
The "R" is missing
d)
The "T" is missing
19.
If a person is always moving a project towards completion, what role can this person play on a team at work?
a)
Promoter
b)
Implementer
c)
Challenger
d)
Generator
20.
What is the first thing you should do if you wanted to become a leader on a team?
a)
What is the first thing you should do if you wanted to become a leader on a team?
b)
Hold frequent meetings with members
c)
Define a team identity
d)
Present a good example with hard work
Reset
