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Higher AIT - 1.2 Effective Teams

Total questions: 24

Worksheet time: 11mins

Name
Class
Date
1.
Meredith Belbin was known for his theories on . . .
a)
health and safety
b)
motivation
c)
working practices
d)
teamworking
2.
According to Meredith Belbin, the most effective number of people in a team is . .
a)
2-3
b)
8-10
c)
4-6
d)
5-7
3.

In Meredith Belbin's theory of teams, which role does this describe?

"The ideas person, creative and imaginative"

a)

Plant

b)

Implementer

c)

Monitor/Evaluator

d)

Specialist

4.

In Meredith Belbin's theory of teams, which role does this describe?

"Promotes harmony and avoids confrontation, listens, cooperative"

a)

Shaper

b)

Teamworker

c)

Finisher

d)

Resource investigator

5.
How many roles did Belbin identify within a successful team?
a)
9
b)
6
c)
4
d)
5
6.
What role does a 'Finisher' play within an effective team?
a)
Identifies options available and the advantages/disadvantages of these
b)
Planning, coordinating and taking control
c)
Turns ideas into action
d)
Makes sure the team delivers
7.
Which of the following is NOT a characteristic of an effective team?
a)
The team has a shared purpose and goal
b)
Members identify with the team and want to be a part of it
c)
Dominant characters are allowed to take control
d)
Team members rely on each other and offer support when needed
8.
What factors are important when deciding on the composition of a team?
a)
Level of salary and annual bonuses
b)
Personality, strengths, interests
c)
The length of service to the organisation
d)
Attendance and disciplinary record
9.

Which of the following is NOT a strategy which will result in a successful team?

a)

Members are encouraged to help and support each other when working on tasks

b)

Ensure all members know what the goals and targets of the team are

c)

Ensure the team leader has responsibility for all tasks

d)

Ensure the views of all participants are used to support decision making

10.
Which of the following is NOT a characteristic of a good leader?
a)
They allow team members to solve their own conflicts and disagreements
b)
They provide all the resources required to complete the tasks
c)
They allow each team member to express their views
d)
They set out clear guidelines for the team to follow
11.
Which of the following is NOT a benefit of good leadership?
a)
All team members will be more motivated and satisfied at work
b)
Deadlines are sometimes missed or achieved later than planned
c)
The team is more productive due to the positive relationships developed
d)
Better decisions are made as a result of improved communication
12.
Being a member of a team benefits an individual because . . .
a)
They can influence other team members' decisions
b)
They can delegate tasks to other team members
c)
They can concentrate on completing tasks individually
d)
They can benefit from sharing ideas and knowledge with one another
13.
Which of the following is NOT a benefit of using teams in an organisation?
a)
Staff become more flexible and are able to cover for absent colleagues
b)
More supervision by management is required which increases costs
c)
Job satisfaction increases and staff turnover is lower
d)
Teams take more risks which gives the firm an advantage over competitors
14.
Teamwork creates 'synergy'.  What does this mean?
a)
The combined efforts of team members results in greater combined output
b)
Targets and deadlines are consistently met
c)
All resources are available when needed
d)
Communication and group identity is enhanced
15.

Which of the following is NOT a skill or quality of an effective team member

a)

Supportive of other team members, working together to achieve team goals

b)

Able to put personal disputes aside and minimise conflict between team members

c)

Able to communicate both verbally and in writing, so other team members will be able to understand

d)

Unwilling to learn and develop, as reluctant to take on additional responsibilities

16.

Which of the following strategies support effective teams (there are three correct answers!)

a)

Centralise the team to eliminate difficulties of staff working in different locations

b)

Ensure decision making is democratic and involves the views of all team members

c)

Avoid establishing clear guidelines to ensure team are working consistently

d)

Have team building events and activities to support improved working relationships

17.

Teams where the members do not work side-by-side require technology to support their productivity.


Which of the following methods can help them to do so? (There are four correct answers to select!)

a)

Web conferencing allows staff to have face-to-face meetings, view reactions and emotions of participants

b)

File servers that can only be accessed within the organisation's HQ

c)

Chat apps (such as Microsoft Teams) which allows more informal communication which allows discussion on work completed

d)

Cloud storage which is used to store files that can be accessed via the internet using a password

e)

Virtual whiteboards allow real-time collaboration of ideas across the team (e.g. drawings)

18.

Which of Tuckman's Stages of Team Development are described below?


The conflict stage where factions form, personalities clash and members try to find out what each of them wants. Individuals reveal their personal goals, leader needs the conflict, trust is focused into smaller groups and sub-groups and alliances form

a)

Storming

b)

Norming

c)

Performing

d)

Adjourning/Mourning

e)

Forming

19.

Which of Tuckman's Stages of Team Development are described below?


Sub-groups begin to recognise the merit of working together, conflict subsides and cooperation develops. Team members feel secure in expressing their views and begin to listen to each other.

a)

Forming

b)

Norming

c)

Storming

d)

Performing

e)

Adjourning/Mourning

20.

Which of Tuckman's Stages of Team Development are described below?


When the team first comes together and is in the "getting to know you" phase and finding out about their task, rules, methods etc. More vocal members may dominate at this stage.

a)

Forming

b)

Storming

c)

Norming

d)

Performing

e)

Adjourning/Mourning

21.

Which of Tuckman's Stages of Team Development are described below?


Team now settles on a system which allows free and frank exchange of views, teamwork is achieved, solutions are found and implemented. Effective teams operate at this level.

a)

Forming

b)

Storming

c)

Norming

d)

Performing

e)

Adjourning/Mourning

22.

Which of the following is NOT a benefit of team working to an individual?

a)

Increased job satisfaction, morale and motivation

b)

Lower chance of promotion

c)

Higher pay and bonuses

d)

Shared knowledge and skills

23.

Which of the following are factors that could influence a team's effectiveness? (There are 4 correct answers to find!)

a)

The stage of formation the team is at (Teams at "Performing" will be more effective than "Storming")

b)

Team composition - an effective team would have a variety of skills and job roles

c)

Poor communication could result in lack of understanding or progress

d)

Unclear job roles could lead to confusion about tasks

e)

Poor leadership will ensure there are no disputes and everyone knows their role

24.

Which of the following electronic communication methods would NOT be suitable for a team to utilise?

a)

Chat apps such as Whatsapp/Skype

b)

Web Conferencing (online meetings)

c)

Shared online resources (OneDrive)

d)

Microsoft Teams page

e)

Written Memos