NEW
Font size
S
M
L
XL
WorksheetsProf Comm FINAL
Total questions: 33
Worksheet time: 17mins
Name
Class
Date
1.
Which term means "language that is spoken and heard rather than written and read"?
a)
oral language
b)
grammar
c)
dialect
d)
structure
2.
Which of the following components of the communication process is a loud, cramped office?
a)
climate
b)
context
c)
physical environment
d)
culture
3.
Which word does NOT describe a competent communicator?
a)
ethical
b)
responsible
c)
accessible
d)
attractive
4.
Which word means "the degree of clarity and distinctness in a person's speech"?
a)
diction
b)
pronunciation
c)
dialext
d)
grammar
5.
Which type of articulation error occurs if you say "sangwich" instead of "sandwich"?
a)
omission
b)
addition
c)
substitution
d)
slurring
6.
Which type of powerless language is used in the following statement: "Well, I, um, can see the, um, problem"?
a)
tag
b)
filler
c)
vague wording
d)
troublesome language
7.
Which type of powerless language is used in the following statement: "They need to rethink it"?
a)
filler
b)
tag
c)
vague wording
d)
troublesome language
8.
Which of the following is NOT a characteristic of voice?
a)
duration
b)
tone
c)
breathing pattern
d)
pitch
9.
Which term means "listening to comprehend ideas and information in order to achieve a goal"?
a)
active listening
b)
passive listening
c)
empathic listening
d)
critical listening
10.
Which type of listening are you doing when you listen to a rock group because you like the music?
a)
impatient listening
b)
appreciative listening
c)
deliberative listening
d)
empathic listening
11.
Which of the following is NOT a step in the listening process?
a)
acquiring
b)
attending
c)
responding
d)
reading
12.
Which of the following is an appropriate question for maintaining a conversation with a customer?
a)
"How much money do you make?"
b)
"Are you celebrating Christmas?"
c)
"What do you think of this weather we're having?"
d)
"Whom did you vote for in the last election?"
13.
Which of the following would most help you to have a successful interview?
a)
giving vague answers
b)
lying about your accomplishments
c)
having a good school record
d)
understanding the interview process
14.
What are the interviewees judged on first?
a)
their appearance
b)
their grade-point average
c)
their speaking skills
d)
their references
15.
Which type of interview would a coach use to help a student athlete choose a college?
a)
information-giving
b)
information-gathering
c)
performance appraisal
d)
counseling
16.
Which of the following would be appropriate dress for a job interview at a financial-planning company?
a)
formal business clothes such as a suit
b)
jeans and a sweatshirt
c)
modest casual clothes
d)
slacks or skirt with a nice shirt
17.
Which term means "putting a message in your own words?"
a)
descriptive communication
b)
paraphrasing
c)
evaluative communication
d)
supportiveness
18.
Which of the following is correct etiquette for making introductions?
a)
Introduce a child first, then an adult.
b)
Introduce a child first, then a guest of honor.
c)
Introduce a sales manager first, then the president of the company.
d)
Introduce a guest of honor first, then another person.
19.
Which of the following should NOT be done during an interview?
a)
Look professional.
b)
Wear a lot of expensive cologne or perfume.
c)
Make good eye contact.
d)
Be enthusiastic.
20.
Which of the following is the role of a group member who questions every decision?
a)
agitator
b)
negotiator
c)
initiator
d)
facilitator
21.
Which level of conflict is a problem with a classmate?
a)
interpersonal
b)
intrapersonal
c)
group
d)
organizational
22.
Which conflict-resolution strategy are you using if you DON'T tell a friend when something is bothering you?
a)
accomodation
b)
negotiation
c)
avoidance
d)
compromise
23.
Which type of leader is a team captain who is chosen by his or her teammates?
a)
appointed
b)
balanced
c)
emergent
d)
democratic
24.
Which type of leader strives for equal focus on the task and the people?
a)
authoritarian
b)
democratic
c)
laissez-fair
d)
balanced
25.
Which of the following should an effective leader NEVER do?
a)
admit mistakes
b)
celebrate achievements
c)
criticize others in public
d)
stay visible to his or her followers
26.
Which type of presentation would a principal give to a school board on the state of the school?
a)
informal
b)
formal
c)
motivational
d)
persuasive
27.
What are the three purposes of a conclusion?
a)
get the audience's attention, repeat the main points, state the thesis
b)
summarize the main points, repeat the thesis, provide a clear ending
c)
repeat the thesis, establish the speaker's those, complete the audience orientation
d)
get the audience's attention, establich the speaker's thos, summarize the main points
28.
Which of the following is an example of a transition?
a)
as far as I know
b)
on the other hand
c)
to and fro
d)
Can you believe it?
29.
Which type of presentation would you use when a friend asks about a recent movie you saw?
a)
manuscript
b)
memorization
c)
extemporaneous
d)
impromptu
30.
Which of the following is an emphatic gesture?
a)
holding two fingers up to indicate you would like a table for two
b)
constantly looking at your watch
c)
smiling throughout the presentation
d)
raising your eyebrows after noting something controversial
31.
What listening skills do you need to evaluate a presentation effectively?
a)
critical, judgmental, deliberative
b)
judgmental, deliberative, cooperative
c)
deliberative, critical, empathic
d)
empathic, cooperative, critical
32.
Copyright law is a part of what major document?
a)
Declaration of Independence
b)
Emancipation Proclamation
c)
Bill of Rights/Constitution
d)
Hitchhiker's Guide to the Galaxy
33.
Which of the following is NOT true?
a)
Copyrighted material may be used under fair use for educational purposes.
b)
Copyrighted material may never be used for any reason.
c)
Copyrighted material can be used if it is transformative.
d)
Copyright is to protect both users and creators.
Reset
