WorksheetsNational 5 Bus Mgt HR Motivation
Total questions: 17
Worksheet time: 9mins
Name
Class
Date
1.
Which is a financial factor affecting the motivation of staff
a)
Pay levels
b)
Working conditions
c)
Job security
d)
Participation in decision making within company
2.
Which method of paying staff is being described?
Commonly used for sales staff where they receive a small percentage of the value of goods sold
Commonly used for sales staff where they receive a small percentage of the value of goods sold
a)
Commission
b)
Bonus
c)
Piece rate
d)
Time rate
3.
Which method of paying staff is being described?
Employees are paid a basic rate for each hour that they work
Employees are paid a basic rate for each hour that they work
a)
Commission
b)
Bonus
c)
Piece rate
d)
Time rate
4.
Which method of paying staff is being described?
Employees are paid an amount for each item they produce
Employees are paid an amount for each item they produce
a)
Commission
b)
Bonus
c)
Piece rate
d)
Time rate
5.
Which method of paying staff is being described?
Payment given if the employee achieves a target
Payment given if the employee achieves a target
a)
Commission
b)
Bonus
c)
Piece rate
d)
Time rate
6.
Non-financial methods of motivating staff includes offering flexible working. Which is NOT an example of this?
a)
Part-time
b)
Job share
c)
Flexi-time
d)
Team working
7.
Which non-financial methods of motivating staff is being described here?
Occurs when a manager passes authority to complete a task down the hierarchy to more junior staff
Occurs when a manager passes authority to complete a task down the hierarchy to more junior staff
a)
Delegation
b)
Job rotation
c)
Job enlargement
d)
Team working
8.
Which non-financial methods of motivating staff is being described here?
Gives staff the opportunity to perform a variety of tasks for short periods of time before moving on to another new areas
Gives staff the opportunity to perform a variety of tasks for short periods of time before moving on to another new areas
a)
Delegation
b)
Job rotation
c)
Job enlargement
d)
Team working
9.
Which non-financial methods of motivating staff is being described here?
Example is quality circles - involvement in decision making
Example is quality circles - involvement in decision making
a)
Delegation
b)
Job rotation
c)
Worker participation
d)
Team working
10.
Which non-financial methods of motivating staff is being described here?
Gives staff the opportunity to perform a variety of tasks for a short period of time before moving on to another new area to gain additional skills
Gives staff the opportunity to perform a variety of tasks for a short period of time before moving on to another new area to gain additional skills
a)
Delegation
b)
Job rotation
c)
Job enlargement
d)
Team working
11.
Which non-financial methods of motivating staff is being described here?
Benefits in addition to wages including gym membership, company car, childcare vouchers
Benefits in addition to wages including gym membership, company car, childcare vouchers
a)
Fringe benefits
b)
Bonuses
c)
Profit-sharing scheme
d)
Commission
12.
Which is NOT a possible consequence of low motivation and morale with staff?
a)
Industrial action
b)
High absenteeism
c)
High staff turnover
d)
Higher quality output
13.
Which industrial action is being described?
Employees only undertake the duties in their contract and any goodwill to be flexible in the work they do is withdrawn
Employees only undertake the duties in their contract and any goodwill to be flexible in the work they do is withdrawn
a)
Work to rule
b)
Go slow
c)
Overtime ban
d)
Strike
14.
Which industrial action is being described?
Workers complete tasks at a reduced pace to deliberately reduce output
Workers complete tasks at a reduced pace to deliberately reduce output
a)
Work to rule
b)
Go slow
c)
Overtime ban
d)
Strike
15.
Which industrial action is being described?
Employees refuse to work any additional hours above their contracted amount (e.g. 35 hours per week).
Employees refuse to work any additional hours above their contracted amount (e.g. 35 hours per week).
a)
Work to rule
b)
Go slow
c)
Overtime ban
d)
Strike
16.
Which industrial action is being described?
Employees refuse to enter the business and complete any work. They may also demonstrate outside premises to highlight their concerns
Employees refuse to enter the business and complete any work. They may also demonstrate outside premises to highlight their concerns
a)
Work to rule
b)
Go slow
c)
Overtime ban
d)
Strike
17.
Which type of industrial action involves employees occupying the business for a prolonged period of time but refusing to do any work. This will bring to the attention to the media of their cause
a)
Sit-in
b)
Strike
c)
Work to rule
d)
Go slow
100 %
