WorksheetsCMAA Chapter 1 & 2 Review
Total questions: 25
Worksheet time: 13mins
Name
Class
Date
1.
A CMAA is asked to schedule a CXR for a patient. What is this an x-ray of?
a)
Carpals
b)
Chest
c)
Cranium
d)
Coccyx
2.
A patient has an arrhythmia, the CMAA is asked to schedule an appointment with what type of specialist?
a)
Neurologist
b)
Cardiologist
c)
Pathologist
d)
Gastroenterologist
3.
Which of the following should a CMAA explain to new patients prior to an initial visit?
a)
The procedure to cancel an appointment
b)
The immunization requirements for staff
c)
The staff's continuing education requirements
d)
The office procedure for a no show patient
4.
The Provider asks the CMAA to schedule surgery to remove a patient's gallbladder. What procedure will the patient scheduled for?
a)
Cholecystography
b)
Cholecystogram
c)
Cholecystitis
d)
Cholecystectomy
5.
Which of the following must be provided to a patient on a first visit, as required by HIPPA?
a)
An Authorization Form
b)
Notice of Privacy Practice Form
c)
A patient Consent Form
d)
Patient's Bill of Rights
6.
Which is the best way to greet an established patient entering the office?
a)
"Hello"
b)
"Your name please"
c)
"Good afternoon, Mrs. Johnson"
d)
"You must be the 9:30 appointment"
7.
Which of the following is the purpose of an encounter form?
a)
To save time and improve accuracy in data entry
b)
To establish financial responsibility
c)
To update the status of a Workers' Compensation case
d)
To verify patient demographics
8.
Which of the following describes stream scheduling?
a)
Patients are seen according to medical necessity
b)
Patients are seen in any order they arrive
c)
Three patients are scheduled at 0900
d)
Patient's appointment is from 0900 to 0915
9.
What is included in an accurate up-to-date medical record?
a)
Only demographic information
b)
Patient medical history only
c)
Only laboratory reports
d)
Patient medical care and insurance information
10.
What is the purpose of a provider matrix?
a)
Create flexible waiting times for patients
b)
Determine patient appointment times
c)
Differentiate between new & established patients
d)
Designates when a provider is unavailable
11.
What is the primary reason for a CMAA to document no-shows and cancellations with less than 24 hours notice
a)
Ensure billing accuracy
b)
Expedite insurance claims
c)
Maintain schedule integrity
d)
Accurate patient records
12.
What should a CMAA remember when giving instructions to a hearing impaired patient?
a)
Have conversation in a quiet area
b)
Have patient turn up hearing aid
c)
Sit side-by-side when speaking with patient
d)
Speak in a louder voice
13.
Which of the following is is the party who is financially responsible for payment?
a)
Beneficiary
b)
Adjudicator
c)
Fiscal Agent
d)
Guarantor
14.
What are CPT codes used to describe?
a)
Supplies used during surgery
b)
Type of insurance the patient has
c)
Services provided by providers
d)
Payments received from third-party payors
15.
Prior to patient leaving the office, the CMAA asks patient to pay 10% of a $100 office visit. Which best describes this fee?
a)
Coinsurance
b)
Deductible
c)
Copayment
d)
Allowed Charge
16.
When are patients scheduled in wave booking?
a)
Every 20 minutes
b)
Only before noon
c)
At the same time each hour
d)
Intermittently throughout the day
17.
Who is responsible for obtaining preauthorization for a scheduled hospital admission?
a)
Patient
b)
Hospital Business Office
c)
Plan Administrator
d)
Provider's Office
18.
How are patients scheduled in cluster or categorization booking?
a)
By age
b)
By insurance type
c)
In alphabetical order
d)
By appointment type
19.
Which of the following types of referrals is used in an emergent situation?
a)
Routine
b)
Urgent
c)
Stat
d)
Soon as possible
20.
Who is considered a guarantor?
a)
The patient's employer
b)
The insurance carrier
c)
The provider
d)
The owner of the primary insurance plan
21.
When a patient signs an Advance Directive, who should sign as a be the witness?
a)
Attorney
b)
Family Member
c)
Non-Affliated Individual
d)
Provider
22.
Which of the following terms indicates the improper release of PHI?
a)
Libel
b)
Felony
c)
Breach of Contract
d)
Breach of Confidentiality
23.
A patient needs a cast removal, the only time the provider provides this service is on Mondays mornings. What is the type of scheduling?
a)
Open Hours
b)
Wave
c)
Double- Booking
d)
Clustering
24.
Which of the following, schedules more than one patient at the same time with the same provider while, still allowing adequate time within the hour to see all scheduled patients?
a)
Double Booking
b)
Clustering Schedule
c)
Open Hours Schedule
d)
Wave Booking
25.
Which of the following describes the "birthday rule" that designates who holds the primary insurance?
a)
Parent whose birth month & year occur last
b)
Parent whose DOB occurs earlier in the year
c)
Parent whose birth month & year occur earlier
d)
Parent whose DOB occurs later
100 %
