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WorksheetsA+209 - Tools and Network Troubleshooting
Total questions: 28
Worksheet time: 21mins
Name
Class
Date
1.
This TOOL has interchangeable bits with a turning handle that provides multiple features in a single tool
a)
Combination ratchet/screwdriver
b)
IC insertion and extraction tool
c)
Antistatic pad/wrist strap
d)
Extension magnet
2.
TOOL is used to add or remove integrated circuit chips that are used on motherboard and some computer components
a)
Combination ratchet/screwdriver
b)
IC insertion and extraction tool
c)
Antistatic pad/wrist strap
d)
Extension magnet
3.
This TOOL provides an insulated covering to prevent static electricity from moving between objects and damaging computer components
a)
Combination ratchet/screwdriver
b)
IC insertion and extraction tool
c)
Antistatic pad/wrist strap
d)
Extension magnet
4.
Use this TOOL to retrieve screws that have fallen into a computer case or other areas you cannot reach
a)
Combination ratchet/screwdriver
b)
IC insertion and extraction tool
c)
Antistatic pad/wrist strap
d)
Extension magnet
5.
This TOOL is used to grasp and retrieve small parts that have fallen into difficult to reach areas but is not magnatized
a)
3-pronged parts retriever
b)
Multimeter
c)
Power supply tester
6.
This TOOL is a device for testing various electrical properties
a)
3-pronged parts retriever
b)
Multimeter
c)
Power supply tester
7.
This TOOL is a custom multimeter that is used for testing output from a PC power supply
a)
3-pronged parts retriever
b)
Multimeter
c)
Power supply tester
8.
This TOOL verifies that a network can carry a signal from one end to the other, and that all wires within the connector are in their correct positions
a)
Cable tester
b)
Loopback plug
c)
Known good spares
d)
POST card
9.
Use this TOOL to verify that a device can both send and receive signals
a)
Cable tester
b)
Loopback plug
c)
Known good spares
d)
POST card
10.
THESE are a set of components that you know are in proper functioning order
a)
Cable tester
b)
Loopback plug
c)
Known good spares
d)
POST card
11.
This TOOL is used to troubleshoot a computer system that doesn't start up correctly
a)
Cable tester
b)
Loopback plug
c)
Known good spares
d)
POST card
12.
In this step, I attempt to see if the ethernet is visible in DEVICE MANAGER.
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
13.
In this step, I look to see if my NIC is showing any flashing lights.
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
14.
In this step, I may change the NIC adapter with a USB adapter.
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
15.
In this step, I use ipconfig to check the current IP address.
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
16.
In this step, if I find the IP address starts with 169.254, I know the DHCP is not working correctly.
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
17.
In this step, I have verified connection and IP, so I use PING to test my connection to another address, such as Google (8.8.8.8)
a)
Verify the network adapter
b)
Verify physical connectivity
c)
Verify the IP configuration
d)
Verify network connectivity
18.
For WiFi, I check this physical slider to see if the NIC is enabled.
a)
Wireless on/off switch
b)
Airplane Mode
c)
Incorrect configuration
d)
Range
19.
For WiFi, this setting could shut off ALL wireless communication, so make sure it is disabled.
a)
Wireless on/off switch
b)
Airplane Mode
c)
Incorrect configuration
d)
Range
20.
For WiFi, I should confirm the SSID and password from my laptop to the AP
a)
Wireless on/off switch
b)
Airplane Mode
c)
Incorrect configuration
d)
Range
21.
For WiFi, I just lost the signal to the AP.
a)
Wireless on/off switch
b)
Airplane Mode
c)
Incorrect configuration
d)
Range
22.
For WiFi, I should check the APs settings to confirm their connectivity.
a)
Wireless on/off switch
b)
Airplane Mode
c)
Incorrect configuration
d)
Range
23.
In my building, there are metal studs and concrete walls that are affecting the wireless signal.
a)
Obstructions
b)
Channel interference
c)
Atmospheric and EMI conditions
24.
Cordless telephones, microwave ovens, bluetooth devices and wireless game controllers can affect your wireless signal.
a)
Obstructions
b)
Channel interference
c)
Atmospheric and EMI conditions
25.
Weather can affect the current wireless network; when it rains, your speed slows down.
a)
Obstructions
b)
Channel interference
c)
Atmospheric and EMI conditions
26.
It is important to install any Access Point in the center of a room for best performance.
a)
AP placement
b)
Antenna orientation
c)
Latency
27.
Directional and omnidirectional are attributes of this wireless troubleshooting idea
a)
AP placement
b)
Antenna orientation
c)
Latency
28.
Because wireless signals run at half-duplex, users can experience delays when using the WiFi.
a)
AP placement
b)
Antenna orientation
c)
Latency
Reset
