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WorksheetsBusiness Etiquette (borrowed from BusinessInsider.com)
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
1. When you bump into your supervisor in the elevator, he asks how your latest project is faring. It’s faltering. do you tell him?
a)
A. Yes. Honesty is the best policy.
b)
B. No. There could be spies from a competitive company lurking in the elevator.
c)
C. No. You promise him a conference report is in the works.
d)
D. No. Worried that the truth will lower your marks on your upcoming performance evaluation, you spin the facts to make it sound like there is still hope.
2.
2. One late night at the office, you accidentally discover who’s been filching everyone’s food from the fridge. What do you say to the thief?
a)
A. “Aha! Caught in the act!”
b)
B. “Hey Stanley, I’m pretty sure that’s Sheila’s Fuji water, judging from the fact that she’s written her name on the bottle in indelible ink. Why not put the bottle back and we’ll just keep this between us?”
c)
C. Nothing.
d)
D. Nothing—but report the situation to HR.
3.
3. You’re taking a taxi with three superiors from the office. You:
a)
A. Get in first, and slide all the way over. (You’ve heard of apple-polishing. This is seat-polishing.)
b)
B. Get in second, so that you can take the uncomfortable middle seat.
c)
C. Get in third.
d)
D. Get in fourth, so that you sit up front with the driver.
4.
4. You’re chatting with your boss at a networking event when you spot your ex-boss. They have never met before. Who do you introduce first?
a)
A. Your boss.
b)
B. Your ex-boss.
c)
C. Neither. Instead, you say something genial to your former boss, such as, “So nice to see you, Carl,” and then let your current boss and ex-boss introduce themselves to each other.
d)
D. Neither. You dive into the hors d’oeuvres, hoping that your former boss won’t notice you behind the crudités.
5.
5. When two people are discussing business, how far apart should they stand?
a)
A. 10 feet. (Or even further— if one of them hasn’t showered.)
b)
B. 7 feet.
c)
C. 6 feet.
d)
D. 3 feet.
6.
6. You’re running five minutes late to a job interview. You:
a)
A. Wait until the exact second when you were supposed to arrive, and then call your interviewer from your cell phone to apologize for your tardiness.
b)
B. Don’t call. Instead, fib about the “security situation” downstairs.
c)
C. Don’t call. Instead, set your gold watch back five minutes and carry on as if you were on time.
d)
D. Wait until five minutes before you were supposed to arrive, and then call your interviewer to say you’re running a bit late. (This way, she can use the extra time to finish her tasks.)
7.
7. You eat spaghetti with a:
a)
A. Fork.
b)
B. Fork and spoon.
c)
C. Fork, knife, and spoon.
d)
D. You avoid eating it at client dinners since you’re not exactly sure of the protocol and you’re worried about splattering it everywhere.
8.
8. You’re at a client dinner at a posh restaurant when one of the clients walks in two hours late. The rest of you are finishing your main meal. You:
a)
A. Say, “Hello, Jack, it’s great to see you,” and stay seated. Doing anything else would agitate your fellow diners.
b)
B. Rise. Just because he’s rude doesn’t mean that you need to be.
c)
C. Stay seated and signal the waiter so that your late client can be served promptly and, hopefully, catch up with the rest of you.
d)
D. Stay seated and keep talking to your dinner companion, so as not to disrupt the flow.
9.
9. On a plane, you overhear two passengers talking loudly and it’s difficult to concentrate. What, if anything, do you do?
a)
A. Politely ask them to keep their voices down to a dull roar.
b)
B. Ask the flight attendant to ask them to keep their voices down.
c)
C. Say nothing. Hushing them would violate the Great Etiquette Paradox™.
d)
D. Turn around and throw them glare darts with your eyes, hoping the two loudmouths will get the message.
10.
10. Which American gesture is considered rude abroad?
a)
A. Thumbs-up sign.
b)
B. Okay sign.
c)
C. Chin flick.
d)
D. All of the above.
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