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WorksheetsEARS - Knowledge Check
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
What is the meaning of EARS?
a)
a. Electronic Archive Retention System
b)
b. Electronic Archive Retrieval System
c)
c. Electronic Amendment Retrieval System
2.
What are the information needed to log on to EARS?
a)
a. Name and Password
b)
b. User ID, Password and User Server
c)
c. EID and Password only
3.
What is/are the Folder Name(s) to click when searching CS Statements (AFP Format) in CCS Server ?
a)
a. PSTN1000 AND PSTN2000
b)
b. PSTN 2001
c)
c. PDLN1000 AND PDLN2000
4.
What is/are the Folder Name(s) to click when searching Retail Accounts Statements in CCS Server ?
a)
a. PSTN1000 AND PSTN2000
b)
b. PSTN 2001
c)
c. PDLN1000 AND PDLN2000
5.
What is/are the Folder Name(s) to click when searching CS & RS Letters (AFP Format) in CCS Server ?
a)
a. PSTN1000 AND PSTN2000
b)
b. PSTN 2001
c)
c. PDLN1000 AND PDLN2000
6.
How to properly search statements in EARS
a)
a. Type 000 before and after the Account number
b)
b. Type 000 after the Account Number
c)
c. Type 000 before the Account number
7.
What is the error message when an account number provided is either invalid and/or no available statements ?
a)
a. No document found
b)
b. no available statements
c)
c. not a valid document
8.
What is/are the Folder Name(s) to click when searching CS Statements (AFP Format) in Metris and Legacy Server ?
a)
a. RS000000
b)
b. CCS0S000
c)
c. Letters (AFP Format)
9.
What is/are the Folder Name(s) to click when searching Retail Statements (AFP Format) in Metris and Legacy Server ?
a)
a. RS000000
b)
b. CCS0S000
c)
c. Letters (AFP Format)
10.
To locate specific statements on a certain dates (to and from) in Metris and Legacy Servers, what are the valid information required ?
a)
a. 000 plus account number and report date
b)
b. 000 plus account number and satement date
c)
c. 000 plus account number, between posting dates from date requested up to end date requested
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