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WorksheetsListening Skills
Total questions: 19
Worksheet time: 11mins
Name
Class
Date
1.
An _______ listener intends to pay attention but their minds usually wander.
a)
active
b)
passive
c)
impatient
d)
unaware
2.
The listener participates fully in the communication process in ______ listening.
a)
active
b)
passive
c)
impatient
d)
unaware
3.
When the listener doesn't actively participate in the communication process, this is ______ listening.
a)
active
b)
passive
c)
empathic
d)
appreciative
4.
In impatient learning, short bursts of active listening are interrupted by noise and other _________.
a)
joys
b)
distractions
c)
puppies
d)
unaware
5.
Passive listening is sometimes called ____ listening.
a)
lazy
b)
dynamic
c)
conscious
d)
deliberate
6.
Active listeners view communication as a ________ process.
a)
lazy
b)
boring
c)
dynamic
d)
distracted
7.
Listening so that you can accept or reject a point of view, make a decision or take action.
a)
Critical
b)
Deliberative
c)
Empathic
d)
Appreciative
8.
Trying to put yourself in another person's place or see the world through his or her eyes.
a)
Critical
b)
Deliberative
c)
Empathic
d)
Appreciative
9.
Listening skills often used in social situations- concerts, plays, watching movies, etc.
a)
Critical
b)
Deliberative
c)
Empathic
d)
Appreciative
10.
Sometimes referred to as "comprehensive listening".
a)
Critical
b)
Deliberative
c)
Empathic
d)
Appreciative
11.
Choosing, consciously or unconsciously, to focus your attention on verbal or non-verbal stimuli.
a)
Acquiring
b)
Attending
c)
Understanding
d)
Responding
12.
Mental process that involves decoding and interpreting the message.
a)
Acquiring
b)
Attending
c)
Understanding
d)
Responding
13.
Picking up some type of stimulus through the senses.
a)
Acquiring
b)
Attending
c)
Understanding
d)
Responding
14.
The listener's internal emotional and intellectual reaction to a message.
a)
Acquiring
b)
Attending
c)
Understanding
d)
Responding
15.
What is interpreting?
a)
Personalizing the sender's message to determine meaning for you
b)
The listener's reaction to a message
c)
Providing feedback to the sender
16.
Unfamiliar language, speech problems and reduced hearing ability are all:
a)
feedback
b)
internal barriers
c)
external barriers
17.
Ignorance, intolerance, stress and tuning out are all:
a)
feedback
b)
internal barriers
c)
external barriers
18.
Which of the following is NOT a type of memory?
a)
immediate
b)
substantial
c)
short-term
d)
long-term
19.
When you respond to a message, your first reaction is:
a)
emotional
b)
intellectual
c)
analyze & evaluate
d)
make choices
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