WorksheetsBusiness First Years
Total questions: 20
Worksheet time: 13mins
Name
Class
Date
1.
Which is better value?
A 12 pack of Brand A pens at €9.12.
A 7 pack of Brand B pens at €5.25.
A 6 pack of Brand C pens at €4.80.
A 12 pack of Brand A pens at €9.12.
A 7 pack of Brand B pens at €5.25.
A 6 pack of Brand C pens at €4.80.
a)
Brand A pens
b)
Brand B pens
c)
Brand C pens
2.
What does the term Caveat Emptor mean?
a)
Goodwill
b)
Opportunity cost
c)
Let the buyer beware
d)
Ombudsman
3.
Magazines, phones, sweets and laptops are all examples of what?
a)
Services
b)
Goods
4.
The Sale of Goods and Supply of _____________ Act 1980.
a)
Sales
b)
Signatures
c)
Small claims
d)
Services
5.
When writing a formal letter of complaint and you are using a name e.g. Ms McMenamin you should sign off with which of these closing lines?
a)
Yours faithfully
b)
Yours sincerely
c)
Keep on trucking
d)
All the best
6.
The three Rs of redress are?
a)
Refund, repair, replace
b)
Refine, reduce, reiterate
c)
Refund, repair, remeasure
d)
Reduce, reuse, recycle
7.
The Consumer Protection Act 2007 mainly protects against ____________________ claims.
a)
Misshapen
b)
Misfortune
c)
Malicious
d)
Misleading
8.
Under the Sale of Goods and Supply of Services Act 1980 goods should be of ________________________ quality.
a)
Poor
b)
Exceptional
c)
Merchantable
d)
Faulty
9.
Is this sign legal for a shop to display?
a)
Yes
b)
No
c)
Maybe
10.
Is this sign legal for a shop to display?
a)
Yes
b)
No
c)
Maybe
11.
What does the CCPC stand for?
a)
Computer Calculations and Protection Commission
b)
Complaining and Constantly Protesting Commission
c)
Competition and Consumer Protection Commission
12.
The Office of the Ombudsman acts as a referee for private citizens against ____________ agencies.
a)
Government
b)
Consumer
c)
Shop
d)
Private
13.
Which of these is a fixed expenditure?
a)
Mortgage Repayments
b)
Groceries
c)
Light and heat
d)
Petrol
14.
Sal is the Latin word for salt and the Romans used to pay their soldiers an allowance of salt. Which word for payment today comes from sal?
a)
Wages
b)
Salary
c)
Bonus
d)
Commission
15.
Which is bigger gross pay or net pay?
a)
Gross
b)
Net
c)
Neither
16.
Which of these is NOT a statutory deduction?
a)
PAYE
b)
PRSI
c)
USC
d)
Private Health Insurance
17.
If Sarah has €10 and goes into a shop which sells CDs and DVDs all for €10 and she buys one DVD what is her opportunity cost?
a)
One DVD
b)
One CD
c)
€10
d)
There is no opportunity cost.
18.
James Wilson earns €1,600 a month. How much will he earn in 4 months?
a)
€3,200
b)
€5,600
c)
€6,000
d)
€6,400
19.
Niamh earns 2% commission on the cars she sells. Last month she sold two €30,000 cars. How much commission will she get?
a)
600
b)
1,200
c)
1,400
d)
1,600
20.
A budget ________ occurs when income is greater than expenditure.
a)
Deficit
b)
Balance
c)
Surplus
d)
Break
100 %
