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Worksheets

communication

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.
Paul : Hello, Paul speaking.
Sharon : Hi, Paul. This is Sharon. Can I talk to Betty?
 Paul : - - - - I’ll get her.
 Sharon : Thanks, Paul.
a)
She isn’t available now
b)
Don’t hang up the phone
c)
Could you please repeat that?
d)
Can I take your name and number?
2.
I. No, that’s okay. I’ll call back later.
II. Hello, can I talk to Mr. Williams, please?
 III. OK. Bye for now.
 IV. I’m afraid, he’s out. Would you like to leave a message?
V. Hello, Mr. Willams office.
 Karışık olarak verilen cümlelerin anlamlı bir diyalog oluşturacak şekilde sıralandığı seçeneği işaretleyiniz.
a)
V - I - III - IV - II
b)
V - II - IV - I - III
c)
V - III - I - II - IV
d)
V - IV - II - III – I
3.
Isla : Would you like to come to the cinema with me?
Ava : - - - -?
Isla : We can meet at five in front of the shopping mall.
Ava : OK
a)
Maybe later. How about having dinner instead
b)
Do you have a movie in your mind
c)
Yes, I’d love to. When and where
d)
Do we have another choice
4.
Secretary : Hello, Mrs. Jones speaking.
Judy : Hello, could I speak to Mr. Taylor, please?
Secretary : - - - -
Judy : Judy Roberts.
Secretary : OK, Mrs Roberts, could you hold on a moment, please?
a)
I’ll call back later
b)
One moment, please.
c)
Could I ask who is calling?
d)
Could you please repeat that?
5.
Teenagers usually use their PCs, tablets or smartphones to - - - - with their friends
a)
keep in touch
b)
leave a message
c)
hang on a minute
d)
speak face-to-face
6.
Jack : Is Steve there?

Carol
: - - - - I can’t hear you.

Jack
: Is Steve at home? I’m Steve’s friend, Jack
a)
He’s not available at the moment.
b)
I’m sorry, there is too much noise.
c)
Would you like to leave a message?
d)
Who are you going to go there with?
7.
I usually - - - - to my friends
a)
speak face-to-face
b)
 leave voicemails
c)
send emails
d)
write letters
8.
Carol : How about hanging out this evening?
Doris : - - - - .
Carol : No matter. We’ll meet up later.
a)
I hope you feel better soon
b)
I can’t hear you well.
c)
That would be great, but I have some guests tonight
d)
Sounds good. I’m not going to do anything tonight
9.
You want to invite one of your friends to your party but she didn’t answer the phone. So you’d like to leave a message.
What do you say?
a)
 Hello, Sarah. This is Martin. I’m having a party tonight. Would you like to join us?
b)
Hello, Sarah. This is Martin. I’m busy that night. I have to stay home
c)
Hi, Sarah. This is Martin. Thanks for inviting me to your party. I’m going to be there.
d)
Hi, Sarah. This is Martin. I can’t hear you well. I guess it’s a bad line.
10.
 Robert : Hello, Robert speaking.

Sue
: Hi, Robert, it’s me Sue. Do you have any plans for tonight?

Robert
: Sorry, Sue. I’m at the office now. Can we talk after work?
 
Sue : OK, no problem. - - - - .
a)
Thanks for calling
b)
One moment, please
c)
I will call you back later again
d)
I’m not available at the moment
11.
Tom : We are having a party tonight. Would you like to join us?
 Robin : I’m sorry but I can’t. I don’t feel well today.
Tom : That’s so bad. - - - - .
Robin : Thanks.
a)
I hope you enjoy it
b)
I hope you feel better soon
c)
I’m sorry, I’m not available now
d)
I prefer face-to-face communication
12.
 Tom : Hello, Tom speaking.
 Cathy : Hi, Tom, it’s me Cathy. - - - -?
Tom : Great. Thanks.
Cathy : Are you at home tonight?
Tom : Yeah. Why don’t you come over here tonight?
a)
What is your plan for tonight
b)
Are you free tonight
c)
When is the party
d)
How is it going
13.
Carol : - - - -?
Kaan : Everyday. Because I often use my mobile phone to keep in touch with friends. 
a)
What is your favorite social network
b)
Do you often watch movies at home
c)
How often do you send text messages 
d)
Do you prefer sending emails to text messages
14.
I. Could I ask who’s calling?
II. Hello, Peter, is Mark there?
III. I’m sorry, this is his friend William.
 IV. Hello, Peter speaking.
V. I’m sorry William, but he is not at home now.
a)
II - IV - I - III - V
b)
IV - II - I - III - V
c)
II - IV - V - III - I
d)
IV - I - II - V – III 
15.
  You want to hang out with your best friend after school. You invite him but he doesn’t accept your invitation because he doesn’t feel well today. You want to express your sympathy and concern.
What do you say?
a)
I think you are ill today
b)
I hope you feel better soon.
c)
I hope you have great time
d)
I think you are available now.