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WorksheetsCh 9.2 E-Commerce
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
A start-up is a(n) ______ business that is usually small
a)
e-commerce
b)
niche
c)
newly formed
d)
virtual
2.
E-tickets are an example of _____.
a)
e-commerce
b)
e-tail
c)
e-mail
d)
e-workflow
3.
At the beginning of the 21st century, consumers top online purchases were ______.
a)
clothing and accessories
b)
office supplies
c)
computers and software
d)
travel products and services
4.
Businesses often call their stores and warehouses _______.
a)
brick-and-mortar
b)
clicks-and-bricks
c)
bricks-and-sticks
d)
clicks-and-mortar
5.
A company that sells its products in stores, by mail, and online is called a(n) _____.
a)
convenience retailer
b)
multi-channel retailer
c)
e-tailer
d)
three-tier business
6.
An e-tailer that sells consumer products might consider every consumer with access to ______ to be a potential customer.
a)
a computer
b)
e-mail
c)
a telephone
d)
the Internet
7.
Convenience is a(n) _______ of electronic retail
a)
advantage
b)
drawback
c)
disadvantage
d)
hindrance
8.
Purchasing an e-ticket for airline travel is _____.
a)
complicated
b)
sporadic
c)
popular
d)
time-consuming
9.
One of the disadvantages of shopping online is that you have to wait ______ .
a)
for credit approval
b)
for the store to open
c)
for delivery
d)
in line
10.
Retail businesses that have stores in the mall and also sell products online are called _____ operations.
a)
bricks-and-clicks
b)
dual-channel
c)
clicks-and-mortar
d)
multi-platform
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