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Props knowledge

Total questions: 27

Worksheet time: 14mins

Name
Class
Date
1.

what is the cheapest a customer can get a Iphone SE for?

a)

£19 no ufront

b)

£20 no ufront

c)

£22 no ufront

d)

£24 no ufront

2.

What is the Cross sale price on the iphone 7 with 4gb data

a)

£35.0p no UF

b)

£38.00 + £29.00 UF

c)

£38.00 no UF

d)

£45.00 + £29.00 UF

3.

What price does the Honor 6A start from?

a)

£11pm no uf

b)

£12pm no uf

c)

£13pm no uf

d)

£10pm no uf

4.

What is the PAYG price on the J3 2016 without top up

a)

£129.99

b)

£119.99

c)

£114.99

d)

£99.99

5.

What is the PAYG price for the Honor 6A without a top up.

a)

£89.99

b)

£99.99

c)

£109.99

d)

£119.99

6.

What price does the Honor 7X start from?

a)

£16pm + £29uf

b)

£18pm + £29uf

c)

£14pm + £49uf

d)

£24pm no uf

7.

What Price does the the Honor 9 Start from?

a)

£19pm + £49uf

b)

£22pm + £29uf

c)

£24pm + £19uf

d)

£24pm no uf

8.

What do customer get if they take a new or upgrade to the Mate 10 pro

a)

a smile and a hand shake

b)

7inch tablet

c)

5p bag

d)

10inch tablet

9.

which devices do you get free wireless head phone with?**

a)

Huawei 7X

b)

Samsung S8

c)

Honor 9

d)

Sony XA2

10.

what is the cheapest you can get the Samsung J3 2017 for with no upfront?

a)

£19.00

b)

£15.0p

c)

£22.00

d)

£24.00

11.

what is the cheapest you can get the ZTE with no upfront?

a)

£12.00

b)

£14.00

c)

£18.00

d)

£20.00

12.

What is the cheapest cross sale price for for the Samsung Tab A

a)

£15.00

b)

£17.00

c)

£19.00

d)

£24.00

13.

What is the cheapest cross sale price on the IPad 32gb

a)

£19.00

b)

£25.00

c)

£29.00

d)

£32.00

14.

What is the cheapest cross sale price on the Pixi 4 tab

a)

£10.00

b)

£12.00

c)

£14.00

d)

£16.00

15.

what is the price of the 12 month essential sim with (4gb+ayce mins)

a)

£9.00

b)

£10.00

c)

£11.00

d)

£12.00

16.

How can a new customer remove the upfront cost from an Iphone deal

a)

they can't

b)

call customer services

c)

just take it off

d)

take out an addition line for old phone.

17.

what must we do to to be eligible for the store WUNTU intensive.

a)

Nothing

b)

process new contract

c)

process UPG

d)

Set up wuntu on customers device, register and process wuntu RJ code through the till.

18.

What do you get with the £15 advance sim only deal

a)

600mins + 12GB

b)

AYCE mins + 12GB

c)

AYCE mins + 15gb

d)

AYCE mins + 8GB

19.

what must you take from a customer to utilize SUI?

a)

nothing else

b)

date of Birth

c)

Photo ID

d)

£1 existing customer chip and pin

20.

how much is 20gb on a 12month cmbb sim.

a)

£14.00

b)

£18.00

c)

£20.00

d)

£22.00

21.

why is contract sim better than PAYG sim

a)

Hot spot

b)

Better Value

c)

It helps us hit target

d)

Kyle will be happy

e)

Don't tell the customer just do it

22.

What is the 1st section on the GC fram work.

a)

First impressions

b)

Get to know you

c)

Get to know us

d)

Propose and commit

e)

Lasting impression

23.

What is the 2nd section on the GC fram work.

a)

First impressions

b)

Get to know you

c)

Get to know us

d)

Propose and commit

e)

Lasting impression

24.

What is the 3rd section on the GC fram work.

a)

First impressions

b)

Get to know you

c)

Get to know us

d)

Propose and commit

e)

Lasting impression

25.

What is the 4th section on the GC fram work.

a)

First impressions

b)

Get to know you

c)

Get to know us

d)

Propose and commit

e)

Lasting impression

26.

What is the 5th section on the GC fram work.

a)

First impressions

b)

Get to know you

c)

Get to know us

d)

Propose and commit

e)

Lasting impression

27.

what is the cheapest you can get the ZTE with no upfront?

a)

£12.00

b)

£14.00

c)

£18.00

d)

£20.00