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Worksheets

Call Centre Roadshow

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

What is the mineral call in Perfect Dry Dishwashers?

a)

Zoolith

b)

Zeolith

2.

Extra Dry is on every Bosch Dishwasher?

a)

True

b)

False

3.

32% of customers are not happy with the way the dishwasher drys

a)

False

b)

True

4.

Plastics don't absorb residual heat

a)

True

b)

False

5.

Auto Pilot has 2 levels

a)

Auto Pilot 10 - 20

b)

Auto Pilot 10 - 30

c)

Auto Pilot 10 - 40

d)

Auto Pilot 10 - 50

6.

What is the benefit of the meat probe?

a)

Food is cooked Perfectly

b)

Food has a hole in it

c)

Food is over cooked

7.

What levels should you cook Pizza on?

a)

1 + 3

b)

2 + 4

8.

Auto Pilot 10 can cook Lasagna

a)

True

b)

False

9.

Neff has Slide and Hide with 2 different handles. These are called

a)

Hide 1 and 2

b)

Slide and Hide Rotary and fixed handle

10.

What can you remember from the training

a)

Oven Launch

b)

Vario Style Fridge Freezer

c)

Dishwashers

11.

Please chose one of the following. Which feature do you remember the best?

a)

Extra Dry

b)

Perfect Dry

c)

Auto Pilot

d)

Meat Probe

12.

What area would you like to recover?

a)

Dishwashers

b)

Ovens

c)

All products

13.

How are you getting on talking to your customers about BSH products?

a)

Need more confidence

b)

Feel more confident

14.

Who is the market leader?

a)

BSH

b)

SamSung

c)

Whirlpool

d)

Hotpoint