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Worksheets

17th Hole

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

A course of action that obtains data or observations from a group

a)

Marketing Plan

b)

Group Poll

c)

Sampling Plans

d)

Sample Size

2.

When a salesperson asks for the purchase

a)

Which Close

b)

Service Close

c)

Standing Room Only Close

d)

Direct Close

3.

A strategy that either emphasizes features or image to make a brand occupy a distinct position, relative to competing brands, in the mind of the consumer

a)

Product Positioning

b)

Product Placement

c)

End Caps

d)

Kiosks

4.

A promise that is given to a consumer that a product will meet certain standards

a)

Warranty

b)

Retail Promise

c)

Guarantee

d)

Salesperson's Word

5.

The physical means of carrying a promotional message in words, speech or pictures

a)

Labor

b)

Land

c)

Advertising Media

d)

Promotional Tools

6.

Promotional activities that are designed to create a favorable public image

a)

Advertisement

b)

Media Types

c)

Promotion

d)

PR

7.

A phrase in an advertisement that grabs the consumer's attention, creates interest and encourages them to read a promotional message

a)

Copy

b)

Signature

c)

Headline

d)

Illustration

8.

Actions that a consumer does to indicate that they are ready to purchase

a)

Step Five

b)

Buying Signals

c)

Which Close

d)

Suggestion Selling

9.

When a salesperson first interacts with a consumer to offer assistance "How may I help you?"

a)

Merchandise Approach

b)

Greeting

c)

Consumer touch point

d)

Service Approach

10.

A catchy phrase that identifies a product or business

a)

Jingle

b)

Slogan

c)

Signature

d)

Illustration