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WorksheetsCIW IBA #4
Total questions: 25
Worksheet time: 25mins
Your computer crashed, and you lost many personal and work-related files. You just got a new computer, but you are now much more concerned about viruses and other security threats. Which strategy can help you protect your computer against virus attacks?
Open e-mail attachments only from unknown senders
Update the definitions on your anti-virus application frequently.
Perform regular backups of your hard drive.
Disable your Web browser's automatic security settings so you can manually control the content you download.
Which cookie type remains on your system after you end your browser session?
First-party cookie
Third-party cookie
Session cookie
Persistent cookie
Sarah just made a purchase on an online shopping site (such as amazon.com) and completed the checkout process by paying with her credit card. Which protocol was most likely used for the transmission of her information?
POP3
FTPS
HTTPS
IMAPS
You download a file with the unusual file name extension of ".wow." When you attempt to open this file, Windows displays a message indicating that it does not know how to open this particular file type. Which of the following determines a document type and the application required to open it?
HTTP
FTP
MIME
TCP/IP
Frankie works on the IT team at her company. She is looking for ways to reduce costs, so she suggests that the company uses P2P to facilitate sharing of information, instead of maintaining servers with FTP access. To protect its confidential data while benefiting from P2P, the company should
Implement technologies that will control access and password-protect files.
Forbid employees to use their computers in P2P communications.
Limit P2P use to sharing only music files.
Limit P2P use to sharing only with universities and research organizations.
You are part of a development team that needs to adopt an integrated development environment tool to increase programmer productivity. The team narrowed the options down to two. One is open-source; the other will require an expensive site license. The tool you choose must be reliable, stable and well maintained. Which of the following could be a disadvantage for you to choose open-source, and thus a compelling enough reason to purchase the licensed software instead of using the open-source solution?
Your developers will have ready access to the source code.
The open-source solution is in the public domain.
The code for the open-source solution can be viewed by a community of open-source developers.
Maintenance of an open-source solution relies on developers who volunteer to work on the code.
What is the project triangle?
The relationships among project scope, time and money.
The relationships among the planning, executing and controlling phases of project management.
The relationships among project tasks, resources and assignments.
The relationships among the planning skills, organizational skills and communication skills needed by good project managers.
How does scope creep undermine the success of a project?
Scope creep usually indicates that the project costs are spiraling out of control, and usually results in project termination.
Changes in project scope tend to occur in small increments, and these small increases in scope can add up and compromise the success of the project.
Changes in project scope are generally abrupt and significant, and usually cause projects to be terminated.
Scope creep usually indicates a change in project management expertise, which usually compromises the success of the project.
As a project manager, you complete a Statement Of Work (SOW) at the end of the initiating phase of a project. What does a SOW outline?
The planned dates for performing tasks and meeting goals defined in a project plan
The requirements for each project task to ensure that the project objectives are met
The processes, tools and techniques you will need to implement changes to achieve a desired outcome
The project tasks and durations in bar-chart format
During which project management phase should you develop a project schedule and assemble the project team?
The planning phase
The initiating phase
The executing phase
The closing phase
A critical first step in the initiating phase of a project is to conduct a needs analysis, which:
identifies the goals and tasks of a project, and the work required to complete them.
identifies the requirements for each project task to ensure that the project objectives are met.
identifies the problems or desires that the project must resolve or address.
identifies the planned dates for performing tasks and meeting goals defined in a project plan.
Consider the following address:
http://www.CIWcertified.com/Courses/Web_Foundations/iba.htm
Which part of this address represents the protocol being used to send the page information from the server to the computer of the user who requested it?
www
.CIWcertifed.com
/Courses/
http://
During which project management phase should you conduct a needs analysis; determine project objectives, assumptions and constraints; and develop a Statement Of Work (SOW)?
The initiating phase
The planning phase
The executing phase
The closing phase
Tegan is project manager for a complex product that is having some quality problems during early testing. He meets with the customer to discuss the issues, and the customer tells him that product quality and cost are the priorities: The product must be high quality and must be developed within budget. Tegan asks if the customer can extend the deadline, but the customer refuses. Considering the elements of the project triangle, what can Tegan suggest to meet the customer's needs at this point?
That the customer uses a Gantt chart to add time to the project.
That the customer compromises one of the project triangle elements he is demanding: quality, budget or schedule.
That the customer hires temporary contractors to help finish the job.
That the customer limits the project scope to include only the most important features.
During which project management phase should you troubleshoot problems and take corrective measures to ensure that all objectives are being met?
The controlling phase
The initiating phase
The executing phase
The planning phase
If you were a project manager, which of the following documents would be the most helpful in evaluating project risks and determining whether you should escalate concerns to managers or executives outside the project team for resolution?
An issues log
A project schedule
A Gantt chart
A SWOT analysis
Tina is the technology coordinator for a small multi-national corporation with offices in San Francisco, New York, Tokyo and Paris. She needs to coordinate a live and interactive meeting that will allow executives from each of the offices to meet virtually and share presentations. Which of the following is the best way for Tina to accomplish this?
Webcast
Podcast
Conference call
Web conference
James has just finished designing a Web site to support a charity organization's fund-raising efforts. He needs to meet with the board members to get their feedback and address some questions before he implements the final design. The board members are dispersed throughout the country and want to avoid spending charity funds on traveling to this meeting. Which of the following solutions would best support the charity and provide James with an opportunity to discuss the design with the group?
Create a PowerPoint slideshow that contains pictures of the Web site design and create a survey to gather the board members' feedback.
Create an audio Webcast and distribute it to the board members over the Internet.
Plan a Webinar that reviews the layout of the site then request that board members submit their feedback by e-mail after the Webinar.
Plan a Web conference using a service that supports screen-sharing and phone conferencing.
Susan is taking an online college seminar series in Art History. All classes will be delivered over the Web. Although there is no opportunity to ask questions, the live lectures and artwork presentations are engaging. Which Web-based meeting format was used?
Blog
Podcast
Web conference
Webinar
Your company wants to simplify the customer support process for its distributors by enabling them to obtain company forms and reports online. You and your Web team are in charge of implementing this capability. Which Web-based system should you implement?
Webinar
Extranet
Intranet
FTP site
One way that a project manager can ensure the delivery of a quality product is to adhere to ISO 9000 standards. ISO 9000:
outlines the rights of IT professionals and their responsibilities to the organizations for which they work.
identifies nine topic areas, each of which provides a set of principles and techniques to help project managers manage projects.
details recommended steps for producing products and services using a quality-management system that maximizes time, money and resources.
details the segregation of duties that project team members should employ to independently verify that project tasks were completed correctly.
As an IT professional for a small company, you are responsible for changing network-access user names and passwords as a security precaution. What should you do to prevent employee frustration or confusion when they try to log on to the network after you have changed user names and passwords?
Notify employees of the new user names and passwords immediately after you make the changes.
Provide instructions for accessing the network to employees immediately after you make the changes.
Conduct employee training sessions in advance to provide instructions, then notify employees of the new user names and passwords immediately after you make the changes.
Notify employees in advance of the new user names and passwords, and specify the date on which the new user names and passwords will take effect.
Why does an IT project manager need to consider a project's Return On Investment (ROI) before starting a new project?
Before starting a project, an IT project manager must make sure that sufficient funds exist to complete the project.
Before starting a project, an IT project manager will be required to justify the project's benefits relative to its costs.
Before starting a project, an IT project manager must convince management that the product or service will result in a negative ROI.
Before starting a project, an IT project manager must convince management that a product or service will lead to productivity gains, even if the project costs outweigh the potential gains.
Todd replaced his mobile phone with an upgraded unit, and now must reconfigure many of the services. The instructions say that he can enter his e-mail address and the unit will configure the e-mail client for him. Todd has tried this several times, but it does not work. He calls the vendor's help desk. The technician says that because Todd is trying to sync his e-mail account with an enterprise mail server, he will need to configure the e-mail client manually. What information does Todd need to configure the e-mail client?
E-mail address, SMTP, POP3, user name and password
Company URL, e-mail address, SMTP, POP3 and IMAP
Company IP address, DNS, e-mail address, SMTP and IMAP
E-mail address, POP3, IMAP, user name and password
Josh is expecting a very important file from a co-worker in a remote office to be sent to him through e-mail, but he has not received the file. He calls the co-worker, who informs him that she sent the file yesterday and will send it again immediately. Josh still does not receive the e-mail message, so he contacts Technical Support. They find the e-mail from the co-worker in the spam folder of Josh's e-mail client. It has an attachment named salesnumbers.exe. What is the most likely reason that the e-mail message was filtered out?
The file name of the attached file exceeds the file name length of the e-mail filter policy.
E-mail servers automatically block messages from remote offices from internal e-mail.
A file attachment with an .exe extension may contain malicious code.
The attachment's file size exceeded the limits of the e-mail filter policy.
