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Business Letters and MS Word

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

When formatting a business letter, what is the font we want to use?

a)

Times New Roman

b)

Calibri

c)

Arial

d)

Comic Sans

2.

What is the correct point size for a font in a business letter?

a)

10

b)

11

c)

12

d)

14

3.

True or False: You should include the recipient's first name in the greeting.

a)

True

b)

False

4.

Made up of the return address and the date.

a)

Header

b)

Heading

c)

Inside address

d)

Body

5.

This is made up of the sender's (you, the person sending the letter) street address and city, state, and zip code.

a)

Inside address

b)

Sender's address

c)

Return address

d)

Body

6.

This is made up of the recipient's (the person receiving the letter) name, address, city, state, and zip code.

a)

Inside address

b)

Sender's address

c)

Return address

d)

Body

7.

The proper way to format a date in a letter is:

a)

9/30/16

b)

30 September 2016

c)

September 30, 2016

d)

Sept. 30, 2016

8.

The part of the letter that begins with Dear is called the:

a)

Greeting

b)

Closing

c)

Introduction

d)

Beginning

9.

The only part of the letter that is hand-written is called the:

a)

Closing

b)

Typed name

c)

Signature

d)

Body

10.

The part of the letter that essentially says goodbye is called the:

a)

Greeting

b)

Closing

c)

Body

d)

Signature

11.

How many times should you enter before beginning to type your letter?

a)

1 to 2

b)

2 to 3

c)

4 to 5

d)

6 to 7

12.

The date is located:

a)

At the very top of the letter

b)

Immediately below the return address

c)

Immediately below the inside address

d)

There is no need for the date

13.

The purpose of the business letter is included in the _____.

a)

Body

b)

Greeting

c)

Closing

d)

Inside address

14.

How many times should you enter between the return address and the inside address?

a)

double space (2 enters)

b)

triple space (3 enters)

c)

quadruple space (4 enters)

d)

single space (1 enter)

15.

What kind of spacing is used for the body of the letter?

a)

Single

b)

Double

c)

Triple

d)

Zero

16.

What is the correct punctuation to use after the greeting?

a)

Colon (:)

b)

Comma (,)

c)

Semi-colon (;)

d)

None

17.

How many times should you enter between the inside address and the greeting?

a)

Single space (1 time)

b)

Double space (2 times)

c)

Triple space (3 times)

d)

Quadruple space (4 times)

18.

How many times should you enter between paragraphs in the letter?

a)

Single space (1 time)

b)

Double space (2 times)

c)

Triple space (3 times)

d)

Quadruple space (4 times)

19.

How many times should you enter after the last paragraph and before the closing?

a)

Single space (1 time)

b)

Double space (2 times)

c)

Triple space (3 times)

d)

Quadruple space (4 times)

20.

How many times should you enter between the closing and the typed name?

a)

Double space (2 times)

b)

Triple space (3 times)

c)

Quadruple space (4 times)

d)

Single space (1 time)

21.

What are the four formatting changes you must make before beginning to type your letter?

a)

Change font, point size, line spacing, and remove extra space after paragraphs

b)

Change margins, font, point size, line spacing, and remove extra space after paragraphs

c)

Change margins, paper size, font, and point size

d)

Change font and point size only

22.

What are the default settings in Word 2016?

a)

Times New Roman, 12 points, 1.0 line spacing, no extra space after paragraphs

b)

Calibri, 11 points, 1.08 line spacing, extra space after paragraphs

c)

Arial, 10 points, 2.0 line spacing, extra space after paragraphs

d)

Comic Sans, 11 points, 1.0 line spacing, no extra space after paragraphs

23.

True or False: You should put a comma after the word Sincerely.

a)

True

b)

False

24.

The style of letter we use is called the _____ style. This means everything is left justified.

a)

Modified block

b)

Semi-modified block

c)

Block

d)

Formal

25.

In a document, what is the vertical blinking line where text will appear when you type called?

a)

Insertion point

b)

Cursor

c)

Mouse pointer

d)

I beam

26.

Which keyboard shortcut cuts information to the clipboard?

a)

Ctrl+C

b)

Ctrl+X

c)

Ctrl+Z

d)

Ctrl+V

27.

Italics, Underline and Bold are _______.

a)

Dialog boxes

b)

Word views

c)

Font styles

d)

Toolbars

28.

In the image, if you press the Delete key two times what will be the result?

a)

Determinion

b)

Determation

c)

Determination

d)

Deteration

29.

What is the outlined area called?

a)

Ribbon

b)

Document area

c)

Dialog box

d)

Mini toolbar

30.

You've accidentally deleted a whole paragraph that you had selected. What is the easiest and quickest way to get the paragraph back?

a)

Ctrl+Z

b)

Ctrl+V

c)

Ctrl+X

d)

There is no easy way to get it back