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WorksheetsEpic Frontdesk
Total questions: 20
Worksheet time: 4mins
What do the Rs indicate on the appointment desk?
a recurring series of appointments
appointment uses a referral
slot reserved for red-heads
really important
Is it possible to make an appointment with two appt. types and two different providers?
Yes
No
all of the above
For recurring appts. what is the default number of visits per day?
8
1
4
hourly
What is the difference between a referral
and a procedure?
Referral is typically used for specialty consults
Procedure is typically used for tests
Referrals are for inpatient visits only
Referrals are for outpatient visits only
Procedures do not need the provider's information
Why are referrals used in the health care system overall?
Keeps patients from over-using health care
creates extra paperwork which keeps people employed
no one really knows
Insurers want to make it as difficult as possible for people to get care they need
How are referrals used in Epic?
used to hold authorization information and/or to track physician-to-physician referrals
a way to give bonuses for employees
no one really knows
helps to triage care
Which of these in NOT a class of referral
External
Incoming
Internal
Outgoing
On which Epic form will you find the referral tab?
Patient's Appointment Desk
The IFS (Interactive Face Sheet)
Make Appointment Activity
The Hospital Account Wizard
T or F, you must make an appointment from the referral workqueue?
False
True
Which is the correct order?
Doesn't matter. All will work.
Referral first, then appointment
Make appointment first, then create a referral
Make appointment then assign it to a referral
T or F, A single referral record can be assigned to only one appointment.
False, You can assign a referral to any number of appointments based on the number of authorized visits
True
When is GoLive?
April 29th
May 30th
April 15th
May 1st
How many chances do you get to receive a passing score on the end of class assessment?
one
two
three
as many as needed
Select all of the choices that you can use on the test
brain
books
computer
your mom
Where can you find accounts that you said need to be completed at a later time?
deferred tab
history
they stay on the active workqueue w a star
patient tab
Where can you terminate coverage?
IFS, Guarantor section, Coverage info link, "member eff to"
Hospital Account, "Deactivate Guarantor"
Sidebar Checklist, use pencil to edit, "elapsed"
Switchbox, circuit #3, switch to "off"
What do the S's indicate on the appointment desk?
sequential appointments
safety risk
status of authorization is unclear
an extra SASSY patient
What is different when an encounter is from a Workers Comp? Select all that are true.
guarantor is Workers Comp
patient's insurance will not be billed
the billing is higher for a Worker's Comp visit
patient must be booked into a WC appointment block
What two purposes do referrals serve. Select two.
track patient movement between providers
records preauthorization and communication with payors
creates the correct Hospital Record
dictates they type of appointment slot available
What happens to the patient's account on the pre-registration workqueue after you complete their pre-registration?
it drops off the workqueue
turns green
status changes to PRE
it lights on fire
