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DGTL enhancements Q2 2018

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

What is not an enhancement in the EASE mobile app for new accounts?

a)

Check when account was created

b)

View application decline reasons

c)

View if application was approved

d)

When card was shipped

2.

During setup, customers will now be able to setup the following except:

a)

Enroll in Creditwise

b)

Mobile Alerts

c)

Enroll in paperless statement

d)

Payment Information

3.

What are the things you can see in the card tracker feature ;

a)

Last 4 digits of card

b)

Location of card

c)

Application approval date

d)

All of the above

4.

What is the message that will not be prompted in the wallet app starting 3.21?

a)

Save any gift cards or receipts offline

b)

Use the Capital One EASE app

c)

This is no longer offered by Capital One

d)

All of the above

5.

Upon removal of wallet app, CM will be prompted to what page when accessing the wallet app;

a)

Capital One EASE Mobile

b)

Capital One Website

c)

Capital One Creditwise

d)

None

6.

What is virtual number from ENO?

a)

Number used to detect fraud

b)

Credit card number

c)

Merchant specific virtual number

d)

All of the above

7.

What is a digital card?

a)

It is an \"always-on\" feature that can be used anytime

b)

Displays actual card information on the app

c)

Enables CM to transact without the need of the physical card

d)

All of the above

8.

Card tracker feature is only available in which platform?

a)

Android

b)

IOS

c)

Windows

9.

Digital Card is a feature on our Ease Mobile App that allows eligible customers to;

a)

View digital version of their 16 digit card number

b)

view CVV

c)

view Expiration Date

d)

All of the above

10.

True or False: Only one virtual card is available per merchant.

a)

TRUE

b)

FALSE