WorksheetsMarket Insights - Pacific NW & W. Rockies
Total questions: 10
Worksheet time: 10mins
What are the states involved in Pacific NW?
Oregon, Washington, Montana, Idaho
Oregon, Florida, Montana, Idaho
Oregon, Washington, California, Idaho
Oregon, Washington, Montana, Indiana
In what place is Oregon and Washington Rank as the best place to live?
16,16
16 (This state is scored highest in employment, home prices, personal income, taxes and publicly traded equities of its companies) ,8 (shuttling more people to explore opportunities on the West Coast).
16 (This state is scored highest in employment, home prices, personal income, taxes and publicly traded equities of its companies) ,6(The state’s median household income, $67,106 in 2016, was above the national average of $57,617).
15,6
If Idaho has a median income of $25,187 annually, how much did they get paid monthly?
$2000.50 monthly
$25,187 monthly
$1850 monthly
$2098.92 monthly
What's the commute Ave time in Montana? Tip: Review the image
22.50 min
18 min
25.7 min
What's the commute Ave time of Pacific NW? Check the picture
20.25 min
18 min
21.55 min
States that belongs to W. Rockies?
Utah, Wyoming, Colorado, Idaho
Utah, Oregon, Colorado, Idaho
Utah, Wyoming, Colorado, Indiana
Utah, Wyoming, california, Idaho
Based on the picture above which state has the best economy rate? (where the no.1 is the best and no.80 the worst) How can we deepen in the relationship?
Colorado> We can take advantage of create an interaction by adding value of offers available in c2, use Un-Carrier moves, AAL and Upgrades program (Jump2! & JOD)
Wyoming> We can create an interaction with the customer and be empathetic.
Utah> They have a lot of money so why don't advertise everything without knowing their needs. They'd love it!
What's our customer commute ave time in W. Rockies? Why is this important?
21.5 min / Drive efficiency by doing visual audit and asking probing questions so we can reduce customer effort and make our customer happy. Deepen in the relationship by teaching them how to use the TMO App and increase trust and loyalty by making them stay longer.
20 min > Reduce our CRT
19.50 min> Provide resolution in one interaction at a time.
How many Spanish Speakers we've in our market?
No Latinos in that area at all.
41.6% Belongs to European, 2% of Latino people and 68% in w Rockies
The Northwest is home to more than 41.6% (1.4 million) people who self-identify as Hispanic or Latino. While in W.Rockies we've around 68.00% and increase year by year
Based on the picture above how can we live The Guiding principles( Cs happiness, staying longer, reduce effort and deepen in the relationship) ?
We can make our customer happy by TEX branding while creating trust telling the what and why of our actions so they will stay longer, appreciating the time that they have taken to contact us and resolve in one interaction at a time to reduce effort and value with Un-Carrier moves to deepen in to the relationship.
Thanking the customer for the time and provide assurance of resolution.
provide recommendation to advertise T-Mobile
