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Introduction to Business Chapter 10: Marketing

Total questions: 42

Worksheet time: 21mins

Name
Class
Date
1.

The words "promotion" and "advertising" have the same meaning.

a)

true

b)

false

2.

The most common advertising media include television, radio, newspapers, magazines, mass mailing, outside displays, and the Internet.

a)

true

b)

false

3.

More time and money is spent in marketing products and services to final consumers than to other businesses.

a)

true

b)

false

4.

If the demand for a product grows while its supply remains unchanged, you should expect its price to fall.

a)

true

b)

false

5.

The consumer decision-making process ends with a purchase decision.

a)

true

b)

false

6.

Promotion is any form of communication used to inform, persuade, or remind.

a)

true

b)

false

7.

________ is the amount added to the cost of a product to set the selling price.

a)

commission

b)

profit

c)

markup

d)

revenue

8.

Which of the following is a rational motive for buying a car?

a)

The model is popular with your friends.

b)

The car can go farther on a gallon of gas than other cars you are considering.

c)

Among the cars you are considering, this is the only one that comes in your favorite color.

d)

You feel strongly that you should buy a car that is made in America.

9.

Which of the following is not a commonly used method of carrying out marketing research?

a)

holding focus groups

b)

making observations

c)

evaluating tax payments

d)

conducting experiments

10.

Preparing information to be communicated to others is called ________.

a)

transcription

b)

decoding

c)

feedback

d)

encoding

11.

Which of the following is not a component of a product?

a)

merchandising

b)

features

c)

warranty

d)

packaging

12.

Which of the following is not a characteristic of services?

a)

perishable

b)

tangible

c)

heterogeneous

d)

inseperable

13.

A business must plan each of its products to make sure it meets the needs of the target market better than similar products offered by competitors.

a)

true

b)

false

14.

The four elements of a marketing mix are ________.

a)

price, promotion, strategy, and targeting

b)

product, distribution, price, and promotion

c)

product, price, strategy, and promotion

d)

promotion, distribution, targeting, and product

15.

The first step in new product planning is ________.

a)

production and financial planning

b)

idea screening

c)

test marketing

d)

idea development

16.

If a firm spends $3.00 to produce a product, has operating expenses of $1.00 per product, and increases the price of the product by 25 percent of its costs to earn a profit, the price of the product will be ________.

a)

$4.00

b)

$5.25

c)

$6.50

d)

$5.00

17.

Wholesalers who take title, or ownership of goods are called ________.

a)

merchant wholesalers

b)

retailers

c)

agents

d)

brokers

18.

Which of the following factors is most likely to lower the price of a product?

a)

The product is unique.

b)

The product has been on the market for a long time.

c)

A retailer stocks its shelves with bathing suits in the early spring.

d)

The only department store in a small town stocks the product.

19.

Marketing functions include each of the following except ________.

a)

distribution

b)

financial analysis

c)

quality control

d)

product and service management

20.

A target market is defined as a specific group of consumers who ________.

a)

live in a specific geographic region

b)

belong to a specific racial or ethnic group

c)

have similar incomes

d)

have similar wants and needs

21.

Distribution is the most challenging and complex part of marketing.

a)

true

b)

false

22.

Distribution as a part of the marketing mix involves the locations and methods used to make the product available to customers.

a)

true

b)

false

23.

Some products and services do not require a channel of distribution.

a)

true

b)

false

24.

What producers develop and what customers need often differ.

a)

true

b)

false

25.

Most businesses sell their products to a limited number of customers who purchase the quantity they need for personal consumption.

a)

true

b)

false

26.

A channel of distribution accumulates products from a number of manufacturers and makes them available in one location to give consumers adequate choice and variety.

a)

true

b)

false

27.

A channel of distribution is necessary to move the product from the place where it is produced to the place where it will be consumed.

a)

true

b)

false

28.

Is marketing non-paid promotional communication presented by the media?

a)

yes

b)

no

29.

Is a marketing mix the blending of product, distribution, price, and promotion?

a)

yes

b)

no

30.

Does a focus group involve observing the actions of consumers?

a)

yes

b)

no

31.

Is it easier to control the quality of a service than the quality of a product?

a)

yes

b)

no

32.

Does convenience affect the price consumers are willing to pay for a product?

a)

yes

b)

no

33.

Is a product’s route from the producer to the consumer its stream of revenue?

a)

yes

b)

no

34.

. Does personal selling always involve face-to-face contact with the customer?

a)

yes

b)

no

35.

Is mass promotion less expensive than personalized promotion?

a)

yes

b)

no

36.

Setting and communicating the value of products and services

a)

markup

b)

production

c)

pricing

37.

An activity consumed at the same time it is produced

a)

service

b)

brand name

c)

markup

38.

A specific group of consumers with similar wants and needs

a)

target market

b)

pricing

c)

service

39.

An amount added to the cost of a product to establish the selling price

a)

markup

b)

pricing

c)

promotion

40.

Communication used to inform, persuade, or remind

a)

markup

b)

service

c)

promotion

41.

Life insurance policy is dictated by which buying motive?

a)

emotional

b)

rational

42.

A new refrigerator purchase is dictated by which buying motive?

a)

emotional

b)

rational