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WorksheetsIntroduction to Business Chapter 10: Marketing
Total questions: 42
Worksheet time: 21mins
The words "promotion" and "advertising" have the same meaning.
true
false
The most common advertising media include television, radio, newspapers, magazines, mass mailing, outside displays, and the Internet.
true
false
More time and money is spent in marketing products and services to final consumers than to other businesses.
true
false
If the demand for a product grows while its supply remains unchanged, you should expect its price to fall.
true
false
The consumer decision-making process ends with a purchase decision.
true
false
Promotion is any form of communication used to inform, persuade, or remind.
true
false
________ is the amount added to the cost of a product to set the selling price.
commission
profit
markup
revenue
Which of the following is a rational motive for buying a car?
The model is popular with your friends.
The car can go farther on a gallon of gas than other cars you are considering.
Among the cars you are considering, this is the only one that comes in your favorite color.
You feel strongly that you should buy a car that is made in America.
Which of the following is not a commonly used method of carrying out marketing research?
holding focus groups
making observations
evaluating tax payments
conducting experiments
Preparing information to be communicated to others is called ________.
transcription
decoding
feedback
encoding
Which of the following is not a component of a product?
merchandising
features
warranty
packaging
Which of the following is not a characteristic of services?
perishable
tangible
heterogeneous
inseperable
A business must plan each of its products to make sure it meets the needs of the target market better than similar products offered by competitors.
true
false
The four elements of a marketing mix are ________.
price, promotion, strategy, and targeting
product, distribution, price, and promotion
product, price, strategy, and promotion
promotion, distribution, targeting, and product
The first step in new product planning is ________.
production and financial planning
idea screening
test marketing
idea development
If a firm spends $3.00 to produce a product, has operating expenses of $1.00 per product, and increases the price of the product by 25 percent of its costs to earn a profit, the price of the product will be ________.
$4.00
$5.25
$6.50
$5.00
Wholesalers who take title, or ownership of goods are called ________.
merchant wholesalers
retailers
agents
brokers
Which of the following factors is most likely to lower the price of a product?
The product is unique.
The product has been on the market for a long time.
A retailer stocks its shelves with bathing suits in the early spring.
The only department store in a small town stocks the product.
Marketing functions include each of the following except ________.
distribution
financial analysis
quality control
product and service management
A target market is defined as a specific group of consumers who ________.
live in a specific geographic region
belong to a specific racial or ethnic group
have similar incomes
have similar wants and needs
Distribution is the most challenging and complex part of marketing.
true
false
Distribution as a part of the marketing mix involves the locations and methods used to make the product available to customers.
true
false
Some products and services do not require a channel of distribution.
true
false
What producers develop and what customers need often differ.
true
false
Most businesses sell their products to a limited number of customers who purchase the quantity they need for personal consumption.
true
false
A channel of distribution accumulates products from a number of manufacturers and makes them available in one location to give consumers adequate choice and variety.
true
false
A channel of distribution is necessary to move the product from the place where it is produced to the place where it will be consumed.
true
false
Is marketing non-paid promotional communication presented by the media?
yes
no
Is a marketing mix the blending of product, distribution, price, and promotion?
yes
no
Does a focus group involve observing the actions of consumers?
yes
no
Is it easier to control the quality of a service than the quality of a product?
yes
no
Does convenience affect the price consumers are willing to pay for a product?
yes
no
Is a product’s route from the producer to the consumer its stream of revenue?
yes
no
. Does personal selling always involve face-to-face contact with the customer?
yes
no
Is mass promotion less expensive than personalized promotion?
yes
no
Setting and communicating the value of products and services
markup
production
pricing
An activity consumed at the same time it is produced
service
brand name
markup
A specific group of consumers with similar wants and needs
target market
pricing
service
An amount added to the cost of a product to establish the selling price
markup
pricing
promotion
Communication used to inform, persuade, or remind
markup
service
promotion
Life insurance policy is dictated by which buying motive?
emotional
rational
A new refrigerator purchase is dictated by which buying motive?
emotional
rational
