WorksheetsIT Essential Chapter 11 Printers
Total questions: 20
Worksheet time: 20mins
Name
Class
Date
1.
Which factor affects the speed of an inkjet printer?
a)
the desired quality of the image
b)
the size of printer power supply
c)
the quality of the paper
d)
the cost of the inkjet cartridges
2.
Which of the following can be used to connect a computer to a printer?
a)
PS/2
b)
HDMI
c)
eSATA
d)
USB
3.
What type of connection would be used to connect a printer directly to the network?
a)
Ethernet
b)
Serial
c)
USB
d)
Firewire
4.
What is a characteristic of thermal inkjet nozzles?
a)
The heat creates a bubble of steam in the chamber
b)
Heat is applied to the ink reservoir of each nozzle
c)
The vibration of the crystal controls the flow of ink
d)
A charge is applied to the printhead
5.
What mechanism is used in a laser printer to permanently fuse the toner to the paper?
a)
electrical charge
b)
pressure
c)
light
d)
heat
6.
Which statement describes a printer driver?
a)
It is the interface in Windows that identifies a unique printer attached to the workstation
b)
It is cache inside a printer that stores documents to be printed in a queue
c)
It is software that converts a document into the format that a printer can understand
d)
It is the configuration code that is sent to a printer to identify the operating system of the workstation
7.
A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?
a)
The printer needs to be configured first
b)
The OS of the workstation needs to be updated first
c)
The printer driver might need to be installed first before the printer is connected
d)
The Microsoft download site needs to be searched first for the printer driver
8.
A user's computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?
a)
the printer that is set as the default printer
b)
the software-based printer that is used to create PDF files
c)
the software-based printer that is used to create XPS files
d)
a manual selection, which is always needed
9.
A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?
a)
Calibrate the printer
b)
Adjust the printer spool
c)
Replace the fuser
d)
Replace the drum
10.
The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?
a)
The printer does not have enough memory to buffer an entire photograph
b)
The printer is not configured for duplex printing
c)
The paper is not adequate for photograph printing
d)
The printer is not configured for the proper paper orientation
11.
Which of the following methods can be used to connect to a printer wirelessly?
a)
Bluetooth
b)
Satellite
c)
Microwave
d)
Airdrop
12.
In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?
a)
Windows firewall
b)
Windows Defender
c)
virtualization option in BIOS
d)
File and printer sharing
13.
Which of the following is a functions of a print server?
a)
provide print resources to all connected client computers
b)
ensure that the connected client computers have up-to-date printer drivers
c)
store backups of documents sent to the printer
d)
provide uninterrupted power to the printer
14.
A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
a)
documenting findings, actions, and outcomes
b)
verifying the solution and system functionality
c)
identifying the problem
d)
testing a theory to determine the cause of the problem
15.
Which of the following is a possible cause for printer paper jams?
a)
the wrong type of paper
b)
a defective print cartridge
c)
misaligned print heads
d)
an incorrect print driver
16.
What corrective action should be taken if a printer is printing faded images?
a)
secure loose printer cables
b)
update the print driver
c)
clean the printer
d)
replace the toner cartridge
17.
What would cause an inkjet printer to fail to print any pages?
a)
The printer software is set to toner save
b)
The printer ribbon is worn out
c)
The ink cartridge is empty
d)
The printer is loaded with a paper type other than photo paper
18.
A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?
a)
The screen contrast is too low
b)
The printer is not turned on
c)
The printer is out of ink
d)
The print head is clogged
19.
A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?
a)
The cable that connects the printer to the PC is faulty
b)
The printer needs a new ribbon
c)
The printer has the wrong paper loaded
d)
The printer spool is full
20.
A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?
a)
an incorrect printer driver
b)
the wrong paper type
c)
a bad cable connection
d)
a printer spooler not installed
100 %
