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Speech Unit 1 Test Review

Total questions: 37

Worksheet time: 19mins

Name
Class
Date
1.

What is suitable for a specific situation.

a)

Communication

b)

Appropriateness

c)

Context

d)

Norm

2.

The situation in which communication occurs

a)

norm

b)

role

c)

context

d)

standard

3.

The process of creating and exchanging meaning through symbolic interaction.

a)

Communication

b)

norm

c)

standard

d)

tact

4.

A stated or implied expectation

a)

norm

b)

standard

c)

role

d)

context

5.

A part played in a specific setting or situation.

a)

norm

b)

context

c)

standard

d)

role

6.

What is a competent communicator?

a)

someone who talks a lot.

b)

someone that incorporates knowledge, attitudes, and skill

c)

someone that always puts aside their preferences, wants and needs.

7.

An established level of requirement of excellence is called a

a)

Context

b)

Appropriateness

c)

Standard

8.

Being sensitive to what is proper and appropriate in dealing with others, including the ability to speak or act without offending is called

a)

tact

b)

courtesy

c)

respect

9.

A polite behavior, gesture or remark such as opening a door for a lady would be considered what?

a)

Message

b)

courtesy

c)

respect

10.

What are three relationship skills that are good to have?

a)

Tact, courtesy, and respect.

b)

Verbal, nonverbal, and interpersonal communication.

c)

Norm, standards, and appropriateness.

11.

Which would NOT be an appropriate way to show respect to a teacher?

a)

being off task

b)

being on task

c)

listening

d)

saying "yes, sir"

12.

Which is NOT an example of nonverbal communication?

a)

Gestures

b)

Facial Expressions

c)

Words

d)

Attire

13.

Which is NOT a FUNCTION of an organization

a)

Unity

b)

Diversity

c)

Identity

14.

Which of the following would be a tradition for Chick-Fil-A?

a)

Spicy Chicken Sandwhich

b)

Dress Like a Cow Day

c)

Breakfast Menu

15.

You have the responsibility for establishing your own standards for the situations in which you find yourself.

a)

True

b)

False

16.

Enrichment is the solution to a conflict in an organization.

a)

True

b)

False

17.

A hero of an organization is ALWAYS their founder.

a)

True

b)

False

18.

Which of the following is an example of the systems of an organization

a)

How the building looks

b)

Customers

c)

CEO

d)

Email

19.

Which would be the correct structure for Chick-Fil-A?

a)

Managers, Employees, CEO

b)

Employees, CEO, Managers

c)

CEO, Managers, Employees

d)

Employees, Managers, CEO

20.

This picture is an example of what function of an organization?

a)

Unity

b)

Identity

c)

Preservation

d)

Tradition

21.

IMMS main goal is to provide a quality education for all students enrolled. This would be an example of what?

a)

Unity

b)

Identity

c)

Preservation

d)

Values and Beliefs

22.

Nike believes in health which is why the sell athletic gear. This is an example of what?

a)

Tradition

b)

Preservation

c)

Conflict

d)

Unity

23.

You work in the shoe development department at Nike. You want to make a really comfortable shoe but your coworker doesn't agree and it is stalling the process. This is an example of what?

a)

Enrichment

b)

Unity

c)

Conflict

d)

Heroes

24.

You work in the shoe development department at Nike. You and your coworkers really want to make the most stylish shoe of the year. This would be an example of what?

a)

Enrichment

b)

Conflict

c)

Goals

d)

Tradition

25.

When I walk into a Chic-Fil-A I smell french fries and chicken. I see employees and people along with tables. I hear happy music playing. This is an example of what?

a)

Unity

b)

Values and Beliefs

c)

Identity

d)

Environment

26.

You and your coworker at Nike decided to compromise and make a stylish yet pretty comfortable shoe and it stops the stall of creating the new shoe. This is an example of what?

a)

Enrichment

b)

Conflict

c)

Unity

d)

Preservation

27.

Watching the news is an example of which reason why we communicate?

a)

Understand

b)

Inform

c)

Persuade

d)

Make Decisions

28.

Telling your mom you will clean the house if you can go to the movies, is an example of which reason why we communicate?

a)

Understand

b)

Inform

c)

Persuade

d)

Make Decisions

29.

Texting your friend sorry, is an example of which reason why we communicate?

a)

Solve conflicts/problems

b)

Inform

c)

Persuade

d)

Make Decisions

30.

Should you eat a pizza or a burger? This is an example of which reason why we communicate?

a)

Solve conflicts/problems

b)

Inform

c)

Persuade

d)

Make Decisions

31.

Teaching your brother to tie his shoe. This is an example of which reason why we communicate?

a)

Solve conflicts/problems

b)

Inform

c)

Persuade

d)

Understand

32.

Going to the movie with friends. This is an example of which reason why we communicate?

a)

Solve conflicts/problems

b)

Meeting social/physical needs

c)

Persuade

d)

Understand

33.

What would the “norm” be at a wedding with regard to the way a person dresses, behaves, and talks?

a)

sloppy dress, polite talk and behavior

b)

Fancy dress, rude talk and good behavior

c)

Fancy dress, polite talk and behavior

d)

Fancy dress, polite talk and rude behavior

34.

Where are students in the school’s decision-making hierarchy?

a)

Top

b)

Bottom

c)

Middle

35.

Which would be a tradition at CISD?

a)

Early release before winter break

b)

homecoming

c)

pep rallys

d)

all of the above

36.

Which of the following does IMMS use daily as a system with students?

a)

IMMS doesn't use systems

b)

Principal, APs, Teachers, Students

c)

Email the teachers

d)

The intercom/video for announcements

37.

Why is it important to have good communication skills?

a)

To get a job

b)

To be successful

c)

To have good relationships

d)

All of the above