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WorksheetsSpeech Unit 1 Test Review
Total questions: 37
Worksheet time: 19mins
What is suitable for a specific situation.
Communication
Appropriateness
Context
Norm
The situation in which communication occurs
norm
role
context
standard
The process of creating and exchanging meaning through symbolic interaction.
Communication
norm
standard
tact
A stated or implied expectation
norm
standard
role
context
A part played in a specific setting or situation.
norm
context
standard
role
What is a competent communicator?
someone who talks a lot.
someone that incorporates knowledge, attitudes, and skill
someone that always puts aside their preferences, wants and needs.
An established level of requirement of excellence is called a
Context
Appropriateness
Standard
Being sensitive to what is proper and appropriate in dealing with others, including the ability to speak or act without offending is called
tact
courtesy
respect
A polite behavior, gesture or remark such as opening a door for a lady would be considered what?
Message
courtesy
respect
What are three relationship skills that are good to have?
Tact, courtesy, and respect.
Verbal, nonverbal, and interpersonal communication.
Norm, standards, and appropriateness.
Which would NOT be an appropriate way to show respect to a teacher?
being off task
being on task
listening
saying "yes, sir"
Which is NOT an example of nonverbal communication?
Gestures
Facial Expressions
Words
Attire
Which is NOT a FUNCTION of an organization
Unity
Diversity
Identity
Which of the following would be a tradition for Chick-Fil-A?
Spicy Chicken Sandwhich
Dress Like a Cow Day
Breakfast Menu
You have the responsibility for establishing your own standards for the situations in which you find yourself.
True
False
Enrichment is the solution to a conflict in an organization.
True
False
A hero of an organization is ALWAYS their founder.
True
False
Which of the following is an example of the systems of an organization
How the building looks
Customers
CEO
Which would be the correct structure for Chick-Fil-A?
Managers, Employees, CEO
Employees, CEO, Managers
CEO, Managers, Employees
Employees, Managers, CEO
This picture is an example of what function of an organization?
Unity
Identity
Preservation
Tradition
IMMS main goal is to provide a quality education for all students enrolled. This would be an example of what?
Unity
Identity
Preservation
Values and Beliefs
Nike believes in health which is why the sell athletic gear. This is an example of what?
Tradition
Preservation
Conflict
Unity
You work in the shoe development department at Nike. You want to make a really comfortable shoe but your coworker doesn't agree and it is stalling the process. This is an example of what?
Enrichment
Unity
Conflict
Heroes
You work in the shoe development department at Nike. You and your coworkers really want to make the most stylish shoe of the year. This would be an example of what?
Enrichment
Conflict
Goals
Tradition
When I walk into a Chic-Fil-A I smell french fries and chicken. I see employees and people along with tables. I hear happy music playing. This is an example of what?
Unity
Values and Beliefs
Identity
Environment
You and your coworker at Nike decided to compromise and make a stylish yet pretty comfortable shoe and it stops the stall of creating the new shoe. This is an example of what?
Enrichment
Conflict
Unity
Preservation
Watching the news is an example of which reason why we communicate?
Understand
Inform
Persuade
Make Decisions
Telling your mom you will clean the house if you can go to the movies, is an example of which reason why we communicate?
Understand
Inform
Persuade
Make Decisions
Texting your friend sorry, is an example of which reason why we communicate?
Solve conflicts/problems
Inform
Persuade
Make Decisions
Should you eat a pizza or a burger? This is an example of which reason why we communicate?
Solve conflicts/problems
Inform
Persuade
Make Decisions
Teaching your brother to tie his shoe. This is an example of which reason why we communicate?
Solve conflicts/problems
Inform
Persuade
Understand
Going to the movie with friends. This is an example of which reason why we communicate?
Solve conflicts/problems
Meeting social/physical needs
Persuade
Understand
What would the “norm” be at a wedding with regard to the way a person dresses, behaves, and talks?
sloppy dress, polite talk and behavior
Fancy dress, rude talk and good behavior
Fancy dress, polite talk and behavior
Fancy dress, polite talk and rude behavior
Where are students in the school’s decision-making hierarchy?
Top
Bottom
Middle
Which would be a tradition at CISD?
Early release before winter break
homecoming
pep rallys
all of the above
Which of the following does IMMS use daily as a system with students?
IMMS doesn't use systems
Principal, APs, Teachers, Students
Email the teachers
The intercom/video for announcements
Why is it important to have good communication skills?
To get a job
To be successful
To have good relationships
All of the above
