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BIOS

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

A customer states that when booting up the workstation, there is a message that says no operating system detected; then, it continues to boot into the operating system. The

customer is preparing to modify files on a USB drive. Which of the following should a technician perform to resolve the problem?

a)

Reinstall the operating system to reinstall the hardware drivers.

b)

Modify the boot.ini within the operating system.

c)

Modify the boot sequence within the UEFI.

d)

Disable the TPM chip to turn off data encryption.

2.

A brownout has occurred within a building. A technician is repairing a workstation which has a power light, but is not displaying anything on the screen and is not making any sounds during boot up. Which of the following should be used to further troubleshoot the workstation?

a)

Loop back plug

b)

POST card

c)

Power supply tester

d)

Multimeter

3.

A technician has upgraded the BIOS of a system that is running with multiple hard drives. Afterward, the system will not boot and displays an error message Operating system not found. Which of the following is the FIRST thing the technician should inspect?

a)

The hard drive type settings in the BIOS

b)

The power supply connections to the hard drives

c)

The boot sequence settings in the BIOS

d)

The motherboard SATA connectors

4.

What does BIOS provide for the computer? (Choose the best answer.)

a)

BIOS provides the physical interface for various devices such as USB and FireWire ports.

b)

BIOS provides the programming that enables the CPU to communicate with other hardware.

c)

BIOS provides memory space for applications to load into from the hard drive.

d)

BIOS provides memory space for applications to load into from the main system RAM.

5.

Richard over in the sales department went wild in CMOS and made a bunch of changes that he thought would optimize his PC. Now most of his PC doesn’t work. The computer powers up, but he can only get to CMOS, not into Windows. Which of the following tech call answers would most likely get him up and running again

a)

Reboot the computer about three times. That’ll clear the CMOS and get you up and running.

b)

Open up the computer and find the CMOS clear jumper. Remove a shunt from somewhere on the motherboard and put it on the CMOS clear jumper. Reboot and then put the shunt back where you got it. Reboot, and you should be up and running in no time.

c)

Boot into the CMOS setup program and then find the option to load a plugand-play operating system. Make sure it’s set to On. Save and exit CMOS;boot normally into Windows. You should be up and running in no time.

d)

Boot into the CMOS setup program and then find the option to load OS Optimized Defaults. Save and exit CMOS; boot normally into Windows. You should be up and running in no time.

6.

Which of the following most accurately describes the relationship between BIOS and hardware?

a)

All hardware needs BIOS

b)

All hardware that attaches to the motherboard via ribbon cables needs BIOS.

c)

All hardware built into the motherboard needs BIOS.

d)

Some hardware devices need BIOS.

7.

Where does Windows store device drivers?

a)

Computer

b)

Hardware

c)

Registry

d)

Drivers and Settings

8.

After a sudden power outage, Samson’s PC rebooted, but nothing appeared on the screen. The PC just beeps at him, over and over and over. What’s most likely the problem?

a)

The power outage toasted his RAM.

b)

The power outage toasted his video card.

c)

The power outage toasted his hard drive.

d)

The power outage toasted his CPU.

9.

What is the correct boot sequence for an older BIOS-based PC?

a)

CPU, POST, power good, boot loader, operating system

b)

POST, power good, CPU, boot loader, operating system

c)

Power good, boot loader, CPU, POST, operating system

d)

Power good, CPU, POST, boot loader, operating system

10.

Jill boots an older Pentium system that has been the cause of several user complaints at the office. The system powers up and starts to run through POST, but then stops. The screen displays a “CMOS configuration mismatch” error. Of the following list, what is the most likely cause of this error?

a)

Dying CMOS battery

b)

Bad RAM

c)

Bad CPU

d)

Corrupt system BIOS