WorksheetsMarketing - Rosebank College Challenge
Total questions: 30
Worksheet time: 21mins
Identify the customer segmentation base / dimension used in the following example: "The BMW 3 series targets a customer group that earns over R30 000 per month".
Demographic
Geographic
Psychographic
Behavioural
Identify the customer segmentation base / dimension used in the following example: "Powerade targets its energy drink to athletes".
Demographic
Geographic
Psychographic
Behavioural
Identify the customer segmentation base / dimension used in the following example: "Maggi's 2 Minute Noddles targets an urban market".
Demographic
Geographic
Psychographic
Behavioural
Identify the customer segmentation base / dimension used in the following example: "Parker Pen targets its customers with pens for a particular occasion".
Demographic
Geographic
Psychographic
Behavioural
Identify the customer segmentation base / dimension used in the following example: "Nike targets its existing customers with the benefits of brand loyalty".
Demographic
Geographic
Psychographic
Behavioural
__________________ is the process of dividing a very broad heterogeneous group of individuals into segments that are homogeneous.
Targeting
Segmentation
Division
Focusing
By targeting students between the ages of 18 and 25, 5FM is making use of _______________ segmentation:
Demographic
Geographic
Pychographic
Behavioural
By targeting students who live in urban areas, Varsity College is making use of _______________ segmentation:
Demographic
Geographic
Pychographic
Behavioural
The Living Standards Measurement (LSM) segmentation tool is based on:
Wealth
Geography
Access
All of the above
LSM variables include:
Hot running water
Electricity
M-Net or DSTV subscription
All of the above
Which of the following factors affecting consumer behaviour is associated with cultural factors?
Motivation
Values and norms
Family
Reference groups
Social class
Which of the following factors affecting consumer behaviour is associated with personal factors:
Beliefs and attitudes
Lifestyle
Culture
Family
Reference groups
Which of the following factors affecting consumer behaviour is associated with psychological factors:
Beliefs and attitudes
Culture
Sub-culture
Social class
Family
Which of the following factors affecting consumer behaviour is not associated with personal factors:
Age and Life cycle stage
Occupation
Economic stage
Lifestyle
Culture
Which marketing concept(s) best describes the statement “…Involves satisfying customer needs and wants”? Select all that apply.
Customer loyalty
Customer value
Marketing research
Customer satisfaction
Production orientation
Which marketing concept best describes the statement “…post-purchase uncertainty”?
Safety needs
Social needs
Esteem needs
Self-actualisation needs
Cognitive dissonance
Which marketing concept best describes the statement “…Need for protection”?
Physiological needs
Safety needs
Social needs
Esteem needs
Self-actualisation needs
Which marketing concept best describes the statement “…Basic needs required for survival”?
Physiological needs
Safety needs
Social needs
Esteem needs
Self-actualisation needs
Which of the following is NOT one of the Five (5) stages in the Marketing Evolution?
Simple Trade Era
Production Era
Sales Era
Marketing Department Era
The Marketing Customer Era
Which of the following Five (5) stages is the first stage in the Marketing Evolution?
Simple Trade Era
Production Era
Sales Era
Marketing Department Era
The Marketing Customer Era
Which of the following Five (5) stages is the recent stage in the Marketing Evolution?
Simple Trade Era
Production Era
Sales Era
Marketing Department Era
The digital marketing era
Which of the following is NOT one of the five (5) steps in marketing research process?
Defining the problem
Analysing the situation
Getting problem-specific data;
Interpreting the data
Evaluating alternatives
Which of the following is the last stage in the five (5) steps of marketing research process?
Defining the problem
Analysing the situation
Getting problem-specific data;
Interpreting the data
Solving the problem.
Match the above picture with correct marketing product classifications.
Shopping products
Speciality products
Unsought products
Convenience products
Match the above picture with correct marketing product classifications.
Shopping products
Speciality products
Unsought products
Convenience products
Match the above picture with correct marketing product classifications.
Shopping products
Speciality products
Unsought products
Convenience products
Indicate which characteristics of a good brand matches the above picture.
Short
Simple
Easy to pronounce
Describes a product / benefits
At which stage of the Product Life Cycle is the product(s) illustrated in the picture above?
Introduction
Growth
Maturity
Decline
At which stage of the Product Life Cycle is the product(s) illustrated in the picture above?
Introduction
Growth
Maturity
Decline
At which stage of the Product Life Cycle is the product(s) illustrated in the picture above?
Introduction
Growth
Maturity
Decline
