WorksheetsCERTIFIED PRE-OWNED
Total questions: 10
Worksheet time: 5mins
HOW MANY DAYS OF WARRANTY DOES A CPO HAVE?
40 DAYS
20 DAYS
90 DAYS
14 DAYS
CAN DEVICE PROTECTION BE ADDED?
TRUE
FALSE
WHAT DO CPO DEVICES COME EQUIPPED WITH?
90 DAYS WARRANTY
SIM CARD
PROTECTION 360
JUMP ON DEMAND
WHO DOES A CUSTOMER CONTACT FOR ADDITIONAL HELP?
TEX SUPPORT
1800- ASKGARY
CPO.QUESTIONS@T-MOBILE.COM
CPO STOCK CAN BE TRANSFERRED TO ANY STORE
TRUE
FALSE
CPO DEVICES ARE AVAILABLE IN PUERTO RICO MARKETS
TRUE
FALSE
WHAT PROCESS MUST ALL CPO DEVICES GO THROUGH TO TEST QUALITY?
80 POINT TESTING PROCESS
Z AUDIT
360 POINT INSPECTION
THE DEVICES TESTING PROCESS INCLUDES ALL THE FOLLOING EXCEPT:
RING TONE COMPATABILITY
AUDIO
BATTERY AND PORT
DISPLAY
A DEVICE WITH NOTICABLE SCRATCHES ON THE SCREEN PASS INSPECTION REQUIREMENTS
TRUE
FALSE
WHAT IS A CERTIFIED PRE-OWNED DEVICE?
USED DEVICES THAT HAVE BEEN RETURNED TO T-MOBILE
DEVICES CURRENTLY UNDER EIP CONTRACTS
DAMAGE DEVICES RETURNED TO THE WAREHOUSE
JUMP! 20.
