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Service Exam

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Standard Turn Around Time

a)

60

b)

90

c)

120

d)

95

2.

Standard ATT

a)

30

b)

45

c)

50

d)

40

3.

Selling Price of Amazing Aloha Burger solo

a)

85

b)

130

c)

80

d)

90

4.

Price of JKM Toys (Chicken Joy) Value Meal

a)

120

b)

130

c)

135

d)

140

5.

Who is your Service Quality Manager

a)

Sir Walter

b)

Mam Kath

c)

Mam Jayz

d)

Mam Junnette

6.

Dillution of Klin365

a)

Dining 1:18, Kitchen 1:10

b)

Dining 1:10, Kirchen 1:20

c)

Dining 1:15, Kitchen 1:15

d)

Dining 1:20, Kitchen 1:10

7.

How many men have walked on the moon

a)

10

b)

5

c)

12

d)

9

8.

What are the group of Dolphins called

a)

School

b)

Herd

c)

Pod

d)

Pool

9.

Setting temp of Mushroom Gravy Dispencer

a)

65C

b)

66C

c)

60C

d)

62C

10.

Final Weight of Spaghetti

a)

234-250 grams

b)

233-250 grams

c)

234-255 grams

d)

233-255 grams

11.

Cooking Time of Chickenjoy Gravy

a)

1 min & 30 secs

b)

1 min

c)

2 mins

d)

2 mins & 30 secs

12.

Assembly Time of Double Aloha

a)

121 secs

b)

120 secs

c)

125 secs

d)

130 secs

13.

Who was the first Filipina to win the Miss International beauty title in 1964?

a)

Margarita Moran

b)

Gloria Diaz

c)

Gemma Cruz

d)

Pia Wurtzback

14.

How much is the amount if the customer upgrades his drinks into Large Pineapple Juice?

a)

29

b)

32

c)

30

d)

28

15.

What is the 5th step in the counter's 7 key step.

a)

Take the order and do suggestive selling

b)

Smile and greet the guest

c)

Thank the customer and ask for a repeat business

d)

Receive the payment and give change if any.

16.

Who won the Miss World Philippines 2018

a)

Katarina Rodriquez

b)

Megan Young

c)

Laura Lehmann

d)

Ruffa Gutierrez

17.

What is the Sensitivity of Peach Mango Pie?

a)

4

b)

5

c)

2

d)

6

18.

FST is how many minutes?

a)

3 minutes

b)

5 minutes

c)

6 minutes

d)

4 minutes

19.

Who is the RBU Head of JB Visayas?

a)

M' Nannette Borbon

b)

S' Winston Sia

c)

S' Elly Medalle

d)

M' Nelia Sasil

20.

What is the store's IQCP for Production?

a)

Project Kasya

b)

Project Waste Bin

c)

Project Simot

d)

Project Scooping