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WorksheetsConflict and Negotiations
Total questions: 8
Worksheet time: 5mins
What can start a conflict?
Communication
Controversial interpersonal processes
Not this one
If you look close enough you may notice that the longer you read this question the quicker the time is running so you need to choose between the 2 answers as soon as yesterday
What Are the 3 types of conflict
Relationship - Task - Illuminati
Task - Organisational - Process
Task - Relationship - Process
Relationship - Organisational - Functional
This is your free mark!
Click Me
dont click me
if you haven't clicked the obvious answer you dont deserve this point (and dont pick this just because it is the longest answer out of the lot)
Not this
Which of the following is the correct order of the negotiation process
(1) definition of ground rules, (2) preparation and planning, (3) clarification and justification, (4) bargaining and problem solving, and (5) closure and implementation
(1)preparation and planning, (2) definition of ground rules, (3) clarification and justification, (4) bargaining and problem solving, and (5) closure and implementation
(1) preparation and planning, (2) definition of ground rules, (3) bargaining and problem solving, (4) clarification and justification, and (5) closure and implementation
(1) definition of ground rules, (2) preparation and planning, (3) bargaining and problem solving, (4) Not this answer (5) closure and implementation
David Beckham is about to negotiate his raise with his boss.Which emotion SHOULDN'T she display, and why?
Anxiety, because a spill-over of anxiety will make her boss want to end the negotiation quickly.
Porque no los dos
Anger, because David Beckham has less power than his boss. :)
Anger, because angry people have higher blood pressure and can't think straight in negotiations.
You and your neighbour have been in conflict over a broken fence. Your neighbour thinks you should pay for fixing it because it is on your property, but you think the neighbour should pay for the repair because his dog was the one who damaged it. You and your neighbour have had a good relationship for years and you would both like to resolve this in a way that hurts your relationship the least. The best third-party negotiation for you is:
Facilitator
ALL OF THE ABOVE
NONE OF THE ABOVE
Mediator
Are you going to give us 100% ?
Yes
NO (you will be exposed)
Click YES
I cant believe they got me in charge of this
You are in a negotiation process with an opposing group that your client must continue to do business with. You are looking at what will happen if you 'win' this conflict while using a process that could cause future problems. Which stage of the negotiation process are you in?
Preparation and planning
Definition of ground rules.
It is so much harder coming up with a wrong answer than i thought it would be
Closure and implementation
