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30000-1207 Business English Final Examination

Total questions: 40

Worksheet time: 1hrs 20mins

Name
Class
Date
1.

.............................., England ; he deals with delivery between factories, warehouses, and suppliers. In logistics. You control the movement of goods, so everything has to be on time.

a)

Customer Development Director

b)

Logistics Manager

c)

Financial Director

d)

Occupational Psychologist

2.

On Amazon.com customer can ......................... goods twenty-four hours per day.

a)

look into

b)

place an order

c)

discount

d)

purchase

3.

Kenny : Which department do you work in?Laura : ..................................... .

a)

A veterinary surgeon

b)

Research and Development

c)

On Tuesday 8th of February

d)

JSL Printing

4.

Jennis : ..................................................

Kaimook : Yes, I do meet a lot of interesting people.

a)

How many languages can you speak?

b)

Are you good at explaining things?

c)

Is your job difficult?

d)

Do you like working outside?

5.

Administration is ......................... (ตรงกันข้าม) the Production and Finance.

a)

opposite

b)

in front of

c)

next to

d)

behind

6.

Mark : ..........................................................

Larry : I’m an architect at Triplet Corp., Belgium.

a)

What're you doing?

b)

What is your occupation?

c)

What do you do?

d)

All are correct.

7.

I’m .......................... purchasing a new range of office furniture for my firm.

a)

placing an order

b)

looking into

c)

looking forward to

d)

bargaining

8.

Who deals with the problems of relations between staff?

a)

Executive Board.

b)

Production Manager.

c)

Occupational Psychologist.

d)

Managing Director.

9.

Erika : ...................................................

Victor : Five hundred and twenty-five people.

a)

How many people does your company employ?

b)

Who do you report to?

c)

How often do visitors come to your company?

d)

When was it opened?

10.

Gary : I’m afraid I can’t answer your question.

Frank : ................................................

a)

OK. I’ll change it to the afternoon.

b)

Don’t worry. I’ll ask someone else.

c)

We’re going to advertise in the Nation.

d)

Yes, I have. I’m going to buy a new car

11.

A ..........…… is used for duplicating large quantities of documents.

a)

paper cutter

b)

time recorder

c)

laminator

d)

duplicator

12.

………………………. plans to buy goods for the company when they are out of the stock.

a)

Marketing Department

b)

Promotion Department

c)

Frozen Food Department

d)

Credit Department

13.

Paula : ……………………………...……………...?

Patrick : I’m responsible for training and development for personnel.

a)

What are you in charge of

b)

What department are you in

c)

Where do you work for

d)

What is your job

14.

Mr. Alexander .................................. Finance at Lexus Motor Thailand, Bangkok.

a)

works for

b)

works in

c)

works as

d)

work at

15.

Office : UPS Service.

Customer : Hello, I’d like some information, please ..........................

Office : No, we don’t. You can see all our products online.

a)

And can we return products?

b)

Do you have a cataloge to order form?

c)

How can I help you?

d)

Could I have your account number, please?

16.

Emma : Why aren’t you interested in Korean?

Yuri : I’m .......................... Japanese.

a)

would like

b)

good at

c)

deal with

d)

interested in

17.

Which departments create new products?

a)

Human Resources Department.

b)

Quality Control Department.

c)

R&D Department.

d)

Purchasing Department

18.

Before I place one order, though, I would like to ask if you can offer us a discount or a ............... .

a)

customer price

b)

bulk order

c)

shipment

d)

retailer

19.

Amazon is expected to .............. quickly.

a)

make an enquiry

b)

deliver the goods

c)

quote its customer prices

d)

track their shipment

20.

Matt : Are you free to join us for a thank you party tonight?

Ryan : ................................................ (Accepting)

a)

I’d love to, but I have another appointment.

b)

That sounds nice. I’d be glad to.

c)

I’m sorry I can’t.

d)

I’m afraid I’m busy at that time.

21.

A : What kind of graph you will use to describe the company products?

B : ........................................... .

a)

Pie Graph

b)

Picturial Graph

c)

Line Graph

d)

Bar Graph

22.

A : I’d like you to tell the finance manager to return call when he’s back.

B : ..............................................................

a)

I’m not sure he is in or not.

b)

The meeting will be until 5 p.m.

c)

Certainly. I’ll make sure he gets your message.

d)

I hope to hear from you. Bye.

23.

A: How was your flight?

B: ……………………………….

a)

I don’t have any trouble.

b)

Nice to meet you.

c)

It’s a pleasure to meet you.

d)

It was very nice.

24.

A: Did you find any trouble ………………….. us?

B: No, I didn’t. I took a taxi here.

a)

finding

b)

meeting

c)

greeting

d)

welcoming

25.

A : Would you like to leave a message?

B : .............................................................

a)

I’d like you to connect me to the office manager, please?

b)

No, thanks. I’ll call him again in two hours.

c)

Can I ask who’s speaking, please?

d)

Sorry. The line’s busy now.

26.

Manager : Did sales increase at all?

Secretary : Yes, but onl......... by ๑%.

a)

rose

b)

sharply

c)

constantly

d)

slightly

27.

Interviewer : ...............................................

Interviewee: I’ve been working as an accountant in the P.D. Trading Company for the last three years.

a)

What experience have you had?

b)

How many languages can you speak?

c)

What’s your education background?

d)

What position do you want to apply for?

28.

Whether you’re booking tickets, buying clothes or purchasing items from an auction site,you can ................. for many things online these days. But you need to take care when

you are making online transactions.

a)

guarantee

b)

pirate

c)

pay

d)

investigate

29.

Morning

๐๙.๐๐ Meeting (last ๑/๒ H.)

๑๑.๓๐ Give instruction to secretary. Leave for Kent

๑๒.๐๐ Lunch with personnel manager in a public house.

Afternoon

๐๒.๐๐ Appointment : Environment in the mountains research (last 2H.)

๐๔.๓๐ Mr. Takenburg from LCC. Sign contract & meet board of directors

Which is not true according to the table?

a)

This person has to get Kent at 11.30 A.M.

b)

This person has lunch in public house.

c)

He/she has got six appointments respectively.

d)

Meeting board of directors is the last arrangement of the day.

30.

Which salutation may be used when a recipient is male?

a)

Dear Sirs

b)

Dear Gentlemen

c)

Dear Sir

d)

Dear Madam

31.

How do you apply for the position required?

a)

Write the CV.

b)

Read an advertisement.

c)

Write a cover letter.

d)

A and C are correct.

32.

What is not in the letterhead?

a)

Subject line.

b)

Name of the office.

c)

Home number and street.

d)

Telephone number.

33.

Truly yours,

a)

Closing

b)

Attachment

c)

Letterhead

d)

Subject

34.

A : ………………………………………….

B : I needed a better salary and benefit.

a)

What did you work there?

b)

Why did you leave the job?

c)

How was your greatest weaknesses?

d)

When will do you start working?

35.

A receptionist at a dental clinic is trying to arrange an appointment for a patient. She asks, ...................................

a)

Will next Tuesday morning be all right?

b)

What would be comfortable for you?

c)

Have we ever met before?

d)

Can you appoint Dr. Smith?

36.

Which item is candidate’s experience?

a)

Ph.D., Doctoral degree or equivalent in the field of industrial ecology, industrial engineering, environmental engineering.

b)

Faculty of Environment and Resource Studies, Mahidol University

c)

Urgently contact: cusdl@mahidol.ac.th,cnppc@mahidol.ac.th

d)

At least ๑ or ๒ years of experience in production engineering.

37.

……………………….. & job title on the left below the signature.

a)

Postscript

b)

Enclosure

c)

Attention

d)

Printed Full Name

38.

The General Affairs Manager

Isuzu Engine Manufacturing Co. (Thailand) Ltd. ………………

122 Moo 4 Lat Krabang District

a)

Date

b)

Inside Address.

c)

Body of Letter.

d)

Reference.

39.

Thank you for your letter of April ๑๑ in which you asked about our …………………………. .

a)

price list

b)

catalogue

c)

detailed information

d)

product

40.

What thing you should do during a job interview?

a)

Dress properly.

b)

Offer negative information about yourself.

c)

Chew gum during the interview.

d)

Inquire about salary.