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Employer Expectations/Soft Skills

Total questions: 55

Worksheet time: 1hrs 1mins

Name
Class
Date
1.

What are soft skills?

a)

They are the personal attributes you need to succeed in the workplace.

b)

They are specific, teachable abilities that can be defined and measured.

c)

They refer to the working environment and all existing circumstances affecting labor in the workplace, including job hours, physical aspects, legal rights and responsibilities.

2.

Personal attributes that describe an individual's ability to interact with others are

a)

Hard Skills

b)

Soft Skills

3.
Which of the following is NOT a soft skill?
a)
Professionalism
b)
Communication Skills
c)
Time management skills
d)
Typing skills
4.
Specific teachable abilities that can be defined and measured are
a)
Soft skills
b)
Hard skills
5.
Which of the following is the number 1 skill most valued by employers?
a)
Health & Safety
b)
Communication Skills
c)
Computer Skills
d)
Customer Service
6.

Doing the right thing in a reliable way is which soft skill?

a)

Accountability

b)

Leadership

c)

Integrity

d)

Multicultural Sensitivity

7.

Work collaboratively with peers, classmates and co-workers is which soft skills?

a)

Integrity

b)

Teamwork

c)

Decision Making

d)

Punctuality

8.

Which soft skills means to take ownership

a)

Trust

b)

Organization Skills

c)

Feedback

d)

Accountability

9.

Soft skills are easily transferred from one job to the next?

a)

True

b)

False

10.

Employer's would rather have soft skilled employee's rather than hard skilled employee's

a)

True

b)

False

11.

Soft skills are also called: (check all that apply)

a)

transferable skills

b)

people skills

c)

social skills

d)

employ ability skills

12.

the ability to be counted on refers to which soft skill ...

a)

Being non-augmentative

b)

Ability to solve problems

c)

Being dependable

d)

Being flexible

13.

Which of the following is considered the most important skill in the workplace?

a)

Effective communication

b)

Knowledge of technology

c)

Certifications or Licensures

d)

Leadership strategies

14.

Which of the following defines employability?

a)

A specific style of behavior in the workplace

b)

Positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career

c)

Arriving at work on-time and successfully completing the tasks assigned

d)

Recognizing the questions which relate to goals, purpose and needs

15.

Which of the following defines leadership?

a)

values or standards which direct the way individuals interact with others

b)

selecting a suitable solution based on the situation

c)

ability to motivate people to accomplish a better result for an organization

d)

ability to cope with job stress

16.

Which of the following defines ethical behaviors?

a)

style of speaking or behaving

b)

values or standards which direct the way individuals interact with others

c)

specific style of behavior in the workplace

d)

working effectively and efficiently with others

17.

Which of the following defines effective communication?

a)

consists of the desire and ability for life-long learning

b)

transferring information from one place to another, whether it is vocally, written, visually or non-verbally

c)

values or standards which direct the way individuals interact with others

d)

being able to evaluate arguments and information quickly

18.

Hard Skills are

a)

Skills specific to the job

b)

Skills that are learned through life experiences

c)

qualities and abilities you need for most jobs

d)

characteristics of a persons appearance

19.

Hard Skills are usually learned through all of the following except

a)

School

b)

Training

c)

Work Experience

d)

Life Experience

20.

The following is an example of a hard skill

a)

Certifications

b)

Time Management

c)

Flexibility

d)

Dedication

21.

Soft Skills are

a)

Skills specific to the job

b)

Skills that are learned by getting your degree

c)

qualities and abilities you need for most jobs

d)

work experience

22.

The following are examples of soft skills except

a)

College Degree

b)

Time Management

c)

Communication

d)

Team Work

23.

Which is a good soft skill to have to help employees meet deadlines

a)

Team work

b)

Organized

c)

Time Management

d)

Flexibility

24.

Which is a good soft skill to have to help employees adapt to challenges?

a)

Team work

b)

Organized

c)

Time Management

d)

Flexibility

25.

Which is a good soft skill to have to help employees stay on top of their work

a)

Team work

b)

Organized

c)

Time Management

d)

Flexibility

26.

The exchange of information is

a)

Soft Skills

b)

Hard Skills

c)

Communication

d)

Team Work

27.
 These are skills that a worker can take from one job to the next.  
a)
Foundation
b)
Work-place Specific
c)
Transferrable
d)
Other
28.

One can gain _________ skills by taking classes, participating in student activities, volunteer work, group work.

a)

Hard Skills

b)

Transferrable

c)

Work-place Specific

d)

Foundation

29.

Responsibility, self-esteem, and sociability are known as ____ .

a)

Personal qualities

b)

Technology skills

c)

job specific skills

d)

Thinking skills.

30.

Self-management and integrity/honesty are classified as _____.

a)

job specific skills

b)

Personal qualities

c)

Thinking skills

d)

Interpersonal skills

31.

Which types of skills could vary depending on what type of job an individual has?

a)

Foundation

b)

Work-place/ Job Specific

c)

Transferrable

d)

Other

32.

This person stays calm in a stressful situation. He doesn't get upset when things go wrong. He is in control and clear-headed.

a)

Time management skills

b)

Works well under pressure

c)

Attention to detail

d)

Teamwork skills

33.

Reading, writing, mathematics, listening, and speaking are classified as _____ skills.

a)

Soft Skills

b)

Foundation Skills

c)

Hard Skills

d)

Transferable

34.
Skill is defined by the ...
a)
ability to perform a task due to training and experience.
b)
potential a person has for learning a skill.
c)
activity one likes to do.
d)
skill you have already developed.
35.
What are personal qualities and/or employability skills employers look for?
a)
Initiative, self-motivation, teamwork
b)
cooperation, punctuality, adaptability
c)
confidence, integrity, honesty
d)
All of these
36.
Confidence, creativity, and honesty are classified as types of:
a)
adaptability skills.
b)
communication skills.
c)
personal qualities.
d)
resource skills.
37.

Soft skills are

a)

easily learned

b)

not desired by employers

c)

personal and people skills

d)

all of the above

38.

What type of skills are normally the most important to employers?

a)

Hard skills are the most important

b)

Soft skills are the most important

c)

No skills are important

d)

All skills are important

39.

Employers prefer soft skills over hard skills more often because

a)

hard skills are note easily learned on the job

b)

soft skills are more easily learned on the job

c)

soft skills are not easily learned on the job

d)

none of the above

40.

Which is not an example of hard skills?

a)

Typing

b)

Writing

c)

Mathematics

d)

Leadership

41.

Which is not an example of soft skills?

a)

Reading

b)

Leadership

c)

Communication

d)

Empathy

42.

People & personal skills that help one perform a task well & interact with others.

a)

Soft skills

b)

Hard skills

43.

Skills that are specific skills related to a type of task, subject, or situation.

a)

Soft skills

b)

Hard skills

44.

When a person has skills that employers desire.

a)

Adaptable

b)

Initiative

c)

Employable

d)

Strong work ethic

45.

Skills that most jobs require or are easily transition from job to job

a)

Transferable skills

b)

Hard skills

c)

Soft skills

d)

Strong work ethic

46.

Works hard and doesn't complain

a)

Adaptable

b)

Initiative

c)

Hard skills

d)

Strong work ethic

47.
If you can keep things at work in order and have a neat workplace, then you have great______________.
a)
Loyalty
b)
Organizational Skills
c)
Productivity
d)
Respect
48.

A person’s belief in his or her ability to succeed in various situation.

a)

self-image

b)

self efficacy

c)

self-esteem

d)

All

49.

How much you value yourself ; how much self-love you have.

a)

self-image

b)

self-esteem

c)

self-efficacy

d)

All

50.

How you see or feel about yourself.

a)

self-esteem

b)

self-image

c)

self-confidence

d)

self-efficacy

51.

Is the belief in oneself and abilities

a)

self-image

b)

self-efficacy

c)

self-esteem

d)

self-confidence

52.
Personal commitment to work hard and do one's very best.
a)
confidentiality
b)
empathy
c)
ethics
d)
work ethics
53.

The quality or characteristic of a person, place or thing.

a)

attributes

b)

values

c)

work ethic

d)

skills

54.

This influences a person behavior or how they act; what you think is important; beliefs & ideas you live by

a)

My qualities

b)

My knowledge

c)

My values

d)

My skills

55.

A written account of all the duties and responsibilities involved in a particular job or position.

a)

job position

b)

job holder

c)

job description

d)

job specific