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THS3DMM Revision Quiz

Total questions: 17

Worksheet time: 9mins

Name
Class
Date
1.

What is the definition of Destination Marketing?

a)

A continuous, sequential process through which management plans, researches, implements, controls and evaluates activities designed to meet customer needs and wants and their own organization objectives.

b)

Coordinated and integrated management of the destination mix

c)

A professional approach to guiding all of the effort in a place that has decided to pursue tourism as an economic activity

2.

There are five main groups of stakeholders in destination management. What are some examples of community?

a)

Resident Associations

b)

Business Associations

c)

Local Government

d)

Attractions

e)

1 and 2

3.

What is not a role of a NATIONAL Destination Marketing Organisations?

a)

Focuses on domestic tourism in destination marketing

b)

Tourism legislation and regulations

c)

Tourism planning and strategies

d)

Education and training programs

4.

There are (8) Ps of destination marketing. What does partnership include?

a)

Types of communication

b)

The combination of related and complementary hospitality and tourism services and facilities into a single price offering

c)

Tapping into the power of combining forces with other players

d)

The distribution channels

5.

From the following options, what are examples of primary and secondary research?

a)

Social Media Page Text and Focus Groups

b)

Focus Groups and Case Studies

c)

Sales Leads and Social media Text

d)

Human Observation and Simulation

6.

What stage of the Tourism Area Life Cycle would a destination be at if they had peak visitor numbers, limited carrying capacity with occupancy declining?

a)

Development

b)

Rejuvenation

c)

Involvement

d)

Exploration

e)

Stagnation

7.

6. In regards to price, DMO's can act as a price influencer rather than a price setter. Why is price an important part of the 8 Ps?

a)

Price tends to be the only aspect people consider

b)

All of the above

c)

Price tends to attract certain markets and repel others

d)

Price tends to reflect the negative impact of tourism

e)

All of the above

8.

Which of the following is not an example of secondary research?

a)

Focus Groups

b)

Social Media Page Text

c)

Sales Leads

d)

Research Companies

9.

What is primary research?

a)

1)Data of information previously gathered and published by organisations

b)

2)Research done by DMO Staff

c)

3)Research done by research suppliers commissioned by the DMO to collect data

d)

4) 2 and 3

10.

25. Which one of the following are examples of the benefits of destination partnerships?

a)

Accessing customer databases

b)

Enhancing image

c)

Increasing budgets

d)

Better serving customer needs

e)

All of the above

11.

What are the barriers to destination partnerships?

a)

High turnover rate or principals and lack of adequate funds

b)

High turnover rate or principles and tourism stakeholders

c)

Lack of adequate funds and Sharing Information

d)

Independence and self interest and Enhancing image

12.

What is a synergistic relationship for a DMO?

a)

a) Deliberate cooperative arrangement which produces benefits for the DMO and its partners that would not be achieved without working together

b)

b) Results from the pooling of effort and resources

c)

c) Proactive efforts by the DMO to build, support and maintain teams of people

d)

D) A and B

13.

Destination Management Organisations have existed for at least 100 years and can be divided into the following levels:

a)

National, local, city

b)

Levels 1, 2, 3, and 4

c)

Country; State, province and territory; Region; County and city

d)

International, domestic, regional, local

e)

None of the above

14.

The words which form the letters in the PRICE Model are:

a)

Planning, Research, Implications, Cost, Elimination

b)

Planning, Research, Implementation, Control, Evaluation

c)

Planning, Running, Implying, Control, Evaluation

d)

Planning, Reassurance, Innovation, Capitalisation, Evaluation

e)

Planning, Running, Implementation, Control, Evaluation

15.

Tourism packages combine several travel and hospitality offers together at a single price. There are several benefits of packaging for customers and for the tourism sector. Which of the following is a benefit for the customer?

a)

Partnering opportunities

b)

Increased business in off-peak seasons

c)

Satisfaction of special interests

d)

Easier business forecasting

e)

None of the above

16.

Which of the following words beginning with “I” is NOT one of the Eight I’s of Partnership Development:

a)

Importance

b)

Interdependence

c)

Investment

d)

Information

e)

Innovation

17.

Which of the following is an example of external secondary research:

a)

Website log files

b)

Social media page text

c)

Enquiries

d)

Associations

e)

Conventions sales records