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WorksheetsTOPIC 1: WORKPLACE EXPRESSIONS
Total questions: 9
Worksheet time: 4mins
There are 3 phrases which are appropriate content for an invitation card. Choose them correctly.
[1.2.1 Extend invitations]
You're cordially invited to ....
Please help me, would you?
We would be delighted if you could join us for ....
I would like to have an extra hand for this matter.
Your presence is greatly appreciated.
There are 2 phrases that the guest should say to the bellboy. Choose them correctly.
[1.3 Express thanks & appreciation]
Thanks a lot.
Thank you for sharing your knowledge and experience with me.
Thank you for giving me the chance to fulfill my potential here.
You've been very helpful.
The hotel porter can ask the guest who is carrying many luggage 2 questions. Choose them correctly.
[1.1.2 Offer assistance]
Could I ask you a favour?
Can I be of an assistance?
Is there anything I can do to help?
Can you spare a few minutes?
There are 4 phrases you can use when you need assistance. They are:
[1.1.1 Request assistance]
Do you mind to help me?
I wonder if you could help me with this?
May I have your assistance?
Can I be of an assistance?
Could you please kindly lend me a hand?
By looking at the customer's facial expression, if you are the waiter, you can respond with the 3 phrases. They are:
[1.4.1 Make an apology]
(I'm) sorry. I didn't realize that …
What do you want?!
Just tell me what is wrong.
Excuse me, may I know is there anything wrong with the food?
I ask your pardon for taking your order wrongly.
There are 2 phrases you can reply. They are:
[1.4.2 Respond to an apology]
You can reply with 4 different phrases. They are:
It's my pleasure.
It was nothing.
You're entirely welcome.
You should pay me though.
I'm glad I can be of help.
There are 2 phrases you can reply with. They are:
[1.1.2 Respond to offered assistance]
There 4 appropriate ways to respond to an invitation? They are:
[I.2.2 & 1.2.3 Accept & Decline an invitation]
I'm afraid I could not make it because it's my husband's birthday tomorrow.
Yes, it's a pleasure to attend your party.
A big no for you. I hate your boring party.
I would love to but I need to stay home as I don't feel well.
Thank you so much for inviting me. I'll see you at the dinner reception.
