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Unit 28 - Quiz #1

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Which goal does the following define?


"Documentation must look professional and create a positive image of the product and the company."

a)

Giving the readers the information they need.

b)

Making a good impression.

c)

Defining the information structure clearly.

d)

Helping readers understand.

2.

Which goal does the following define?


"Documentation is sharing knowledge, not hiding it, documents must be designed to make finding information easy."

a)

Giving the readers the information they need.

b)

Helping readers remember.

c)

Helping readers understand.

d)

Clearly defining the information structure.

3.

Which goal does the following define?


"Documents must communicate clearly and accurately."

a)

Helping readers remember.

b)

Clearly defining the information structure.

c)

Making a good impression.

d)

Helping readers understand.

4.

Which goal does the following define?


"The documents must be easily navigable and follow a logical and reasonable order."

a)

Making a good impression.

b)

Giving the readers the information they need.

c)

Clearly defining the information structure.

d)

Helping readers remember.

5.

Which goal does the following define?


"Well designed documents make the information easy to remember by using visual prompts and elements."

a)

Helping readers remember.

b)

Helping readers understand.

c)

Giving the readers the information they need.

d)

Clearly defining the information structure.

6.

In document usability, what does it mean to add breaks in the interface as well as dialog boxes?

a)

Moving help into the interface.

b)

Using one-page quick reference guides.

c)

It means that most users are visual learners.

d)

It helps you make your terminology user-friendly.

7.

In document usability, what does it mean when you don't use words such as HTML or JavaScript?

a)

Using one-page quick reference guides.

b)

Understanding that the user is frustrated.

c)

Making the content of your document searchable according to your user's terminology.

d)

None of the above.

8.

In document usability, what does it mean when you can improve your help options upon listening to your users?

a)

Understanding that documents can be changed.

b)

Looking for the big picture.

c)

Observing how users follow your steps.

d)

Understanding that most users are visual learners.

9.

What can a risk do?

a)

It can stop your product from becoming successful.

b)

It can cause a problem.

c)

It hinders the development process.

d)

All of the above.

10.

Which of the following is a step of the risk management process that helps prioritize risks?

a)

Identification.

b)

Classification.

c)

Planning.

d)

Monitoring.

11.

When you know that a risk is taking place, you use a back-up plan. What is this usually called?

a)

Identification

b)

Mitigating Action

c)

Communication

d)

Implementation

12.

The risk management plan is concerned with which of the following areas?

a)

Scope

b)

Cost

c)

Time

d)

All of the above.

13.

Which of the following risks may arise if there is not enough training and knowledge of the technology being used?

a)

User and functional requirements.

b)

New, unproven technologies.

c)

Performance.

d)

Organizational

14.

Which of the following risks may arise if you don't test your product?

a)

Performance

b)

Organizational

c)

Application and System Architecture

d)

User and Functional Requirements

15.

Planned and systematic activities used in a system so that the requirements are met for a product or service refers to?

a)

Quantity

b)

Quality

c)

Risks

d)

Quality Assurance