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Billing_Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

The customers handled by the Billing System include the following except:

a)

ADSL

b)

Postpaid

c)

Hybrid

d)

Mobile Prepaid

2.

Categories of Subscriber Statuses in the Billing System include all the following except:

a)

Active

b)

Postpaid

c)

Predeactive

d)

Suspended

3.

Bill runs generated in the CBS include all the following except:

a)

Agent Billing

b)

Hotbill

c)

Test bill

d)

Real Billing

4.

The new GRA tax implementation demands that taxes be as follows:

a)

VAT = 15%, GET FUND LEVY = 5%, NHIL = 2.5%, CST = 6%

b)

VAT = 12.5%, GET FUND LEVY = 5%, NHIL = 2.5%, CST = 6%

c)

VAT = 12.5%, GET FUND LEVY = 2.5%, NHIL = 2.5%, CST = 6%

d)

VAT = 15%, GET FUND LEVY = 5%, NHIL = 5%, CST = 6%

5.

What is the current order of actions taken in dunning?

a)

Collection SMS, Reminder SMS, Suspension, Barring

b)

Reminder SMS, Collection SMS, Barring, Suspension

c)

Reminder SMS, Suspension, Barring, Collection SMS

d)

Collection SMS, Barring, Reminder SMS, Suspension

6.

Numbers which are roaming in other countries are charged for only originating calls

a)

True

b)

False

7.

How is the due date for dunning calculated?

a)

Bill Run date+30days

b)

Bill Run date+25days

c)

Bill Run date+21days

d)

Bill Run date+22days

8.

In the CBS, when is Hotbill generated?

a)

When the CBS is overloaded

b)

When the CBS develops errors

c)

When customers demand for their bills

d)

During the middle of the month

9.

Which of the following is NOT a system managed by the Billing Team?

a)

Huawei Convergent Billing System

b)

Huawei Provisioning Platform

c)

Huawei Mediation Platform

d)

Huawei Online Platform

10.

The services supported by the Billing Team include all the following except:

a)

Interconnect and Partner Billing

b)

Experience Centre Services

c)

Broadband Billing

d)

Products Deployments

11.

The automatic deduction of customers' bills from the bank accounts of customers where their Vodafone bills have been linked to their bank account is termed:

a)

Dunning

b)

Bank Deduction

c)

Direct Debit

d)

Bank Transfer

12.

When is Postpaid Bill Run done in Vodafone?

a)

1st day of every month

b)

On the 27th of every month

c)

On the 25th of every month

d)

On the last day of every month

13.

What is the full meaning of PRM?

a)

Partner Request Management

b)

Partner Relationship Method

c)

Part Relations Methods

d)

Partner Relationship Manager

14.

What is the full meaning of AAA in the correct sequence?

a)

Authorization Accounting Authentication

b)

Authority Accounting Authentication

c)

Authentication Authorization Accounting

d)

Accounting Authentication Authorization

15.

Which system/application is responsible for billing wholesale (NCBC) customers?

a)

CBS

b)

CBP

c)

PRM

d)

AAA