Free Printable Driver Mode

1.

Lyft Partners with Doctors & hospitals to provide this service?

a)

Shared

b)

Scheduled

c)

Shuttle

d)

Lux

2.

Why would Joe Driver not be able to access driver mode in his app?

a)

Wrong phone Number in TOM

b)

Driver Break

c)

Outdated App

d)

Express pay declined

3.

Policy on driver Breaks?

a)

Drive 12 Rest 4

b)

Drive 14 Rest 6 hours in Multiple Breaks

c)

Drive 16 hours rest 8

d)

Drive 14 Rest 6

4.

Why would drivers account be deactivated?

a)

Too many request for credit

b)

Fraud

c)

Safety

d)

Cancellations

5.

Name one reason why a driver will not be deactivated because of cancellations?

a)

Rejections

b)

Cancelled Swapped Ride

c)

Cancelled Auto Queue

d)

Slow Progress

6.

Why would a driver have app issues

a)

Lyft Outage

b)

Restricted Region

c)

Connectivity Issues

d)

Windows phone out of date

7.

On Which page of TOM would you find the APP version the customer is using?

a)

Home / Main

b)

Applicant

c)

Incentive

d)

Bonus

8.

Who would a customer Call for connectivity issues to the lyft service?

a)

Lyft Orlando

b)

Verizon / T-Mobile / AT&T / Spectrum

c)

Lyft Connectivity Team (Which We Transfer to)

d)

Carrier Service

9.

Which tab would you click to investigate connectivity issues?

a)

Driver logins

b)

Zendesk

c)

User Connected Apps

d)

TCS Debugger

10.

How many of a drivers rides go into there current rating?

a)

125

b)

250

c)

100

d)

99

11.

Driver can have this removed every 30 days?

a)

Fraud Flag

b)

Negative Ratings

c)

1 Rating

d)

Safety Issues

12.

Which Wave did Patience and Vashtie Start?

a)

14

b)

16

c)

44

d)

32

13.

What is Express Drive?

a)

A fast ride from the airport to the Dest. for an extra cost.

b)

A rental car from Express Drive, Avis, Or hertz

c)

Car lyft provides and must maintain 20 rides a week to keep.

d)

a fixed fare ride to the Grocery store

14.

What Does Express Drive Cover on Its Rentals for maintenance?

a)

New Tires

b)

Brakes

c)

Oil Changes

d)

Transmission Repair

15.

What must a driver do before leaving the lot with a Express drive Vehicle?

a)

Do a inspection with a rep

b)

Fill the car with Gas

c)

Check the tires

d)

Sign Paperwork

16.

When does the Lyft insurance cover a express driver?

a)

while logged into the app

b)

Not at all

c)

Only in driver mode

d)

Driver is only covered

17.

Who's Insurance will cover your express drive vehicle for personal use?

a)

Flexdrive, Hertz, Avis

b)

Your Personal Insurance

c)

Lyft Insurance

d)

None of the above

18.

When a Collision Occurs who is responsible for the deductible?

a)

Lyft

b)

Flexdrive

c)

Driver

d)

There is no deductible

19.

What must a Flexdriver do when there is a Accident with there Flexdrive Car?

a)

Report to T&S and return the car to the rental location

b)

Take it to a approved repair facility

c)

Call road side assistance

d)

CALL DA POPO!

20.

There is a Accident and the vehicle cant be driven the driver is to call Roadside Assistance?

a)

True

b)

False

21.

Every ____ days your Express Vehicle must have an Inspection?

a)

14

b)

31

c)

28

d)

30

22.

The Charge failed on Friday what level repo is this?

a)

Repo 1

b)

Repo 3 Paid

c)

Repo 2

d)

Repo 3

23.

What does ARF Mean

a)

You didnt pay your car note

b)

You Missed your inspection date

c)

Your at repo level 1

d)

Everything is ok with the account?

24.

What Does ORC mean?

a)

Driver did not give 20 Rides

b)

you received a notice that you must go in person to the nearest hub

c)

Missed 28 day inspection

d)

You received negative driver feedback

25.

Which is true about the lyft Corprate office

a)

Everything is pink

b)

The elevators are lined with plush fuzzy pink cloth and the painting is a secret entrance into a private room for employees to rest.

c)

Everything is mobile

d)

everything is false

Driver Mode

Total questions: 25

Worksheet time: 13mins

Similar Resources on Wayground