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WorksheetsComQuiz
Total questions: 10
Worksheet time: 6mins
Extensive use of _________ communication is most likely to aid in solving complex problems.
verbal
written
formal
nonverbal
The work breakdown structure can be an effective aid for communication in which situation(s)?
Internal within the project team
Internal within the organization
External with the customer
Internal and external to the project
The MOST likely result of communication blockers is that:
the project is delayed.
trust level is enhanced.
conflict occurs.
senior management is displeased
Communications are often enhanced when the sender _____ the receiver.
speaks up to
uses more physical movements when talking to
talks slowly to
shows concern for the perspective of
Formal written correspondence with the customer is required when:
defects are detected.
the customer requests additional work not covered under contract.
the project has a schedule slippage that includes changes to the critical path.
the project has cost overruns.
A project manager has a problem with a team member's performance. What is BEST form of communication for addressing this problem?
Formal written communication
Formal verbal communication
Informal written communication
Informal verbal communication
Communications under a contract should tend toward:
formal written communication.
formal verbal communication.
informal written communication.
informal verbal communication.
8. The project status report is an example of which form of communication?
Formal written communication
Formal verbal communication
Informal written communication
Informal verbal communication
When a project manager is engaged in negotiations, nonverbal communication skills are of:
little importance.
major importance.
importance only when cost and schedule objectives are involved.
importance only to ensure you win the negotiation.
A large, one-year telecommunications project is about halfway done when you take the place of the previous project manager. The project involves three different sellers and a project team of 30 people. You would like to see the project's communications requirements and what technology is being used to aid in project communications. Where will you find this information?
The project management plan
The information distribution plan
The bar chart
The communications management plan
