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WorksheetsIntroduction to Business and Technology Part 1
Total questions: 28
Worksheet time: 14mins
When an employee is giving an oral presentation he or she should speak clear and
in a low voice
quickly
confidently
in a monotone voice
Which of the following questions is more likely to get to a specific definition of a problem?
What was happening when the failure occurred?
Has this problem happened before?
What other problems have you had with this machine?
How often has this problem happened before?
When a group is ___ possible solutions for a problem, they should record all comments and suggestions.
brainstorming
forming
thinking
working out
Robert is a new employee and has joined a work team for the company. What is the best way the other team members can help Robert to participate meaningfully in the team discussions?
Instruct Robert not to talk very much during the first meeting he attends, so he can learn as much as possible.
Assign Robert to watch the group during the first few meetings.
Let Robert fend for himself.
Tell Robert about the "ground rules" the team has created to guide the meetings and explain what the group has done in recent meetings.
Which of the following is a violation of copyright laws?
Using information obtained from the Internet in a reserach paper
Copying answers from another student's math assignment
Using clipart that you purchased from Staples
Copying and sharing music files with your friends
Two students created websites for others to obtain copies of software and music that could easily distributed. Can you predict the outcome if Student A received monetary compensation but Student B did not?
Neither violated copyright law
Both were found guilty of violating copyright law
Student A was found guilty of violating copyright law; Student B was not
Student B was found guilty of violating copyright law; Student A was not
How would you describe plagiarism?
Using words from another source
A restatement of a text or phrase in other words
A law protecting the intellectual property of individuals
Using someone else's work without proper acknowledgment
Which of the following is the default template file in Microsoft Word?
New
Blank
General
Norma
Which of the following mail merge terms contains the specific information to be inserted in a mail merge document?
Main Documents
Data Source
Update Fields
Match Source
If you click within a text box, and press [Delete], which of the following occurs?
Text within the text box is selected
Text within the text box is deleted
Text box is deleted, but text remains
Text and text box are deleted
Top management at Beets Headphone Company has decided to expand its product line. What would potentially happen if the marketing department was not involved in this process?
Projected sales would not be met
Really good products will market themselves
The sales force would start promoting immediately
Human Resources would have to hire new people
A manager needs to assess performance standards based on the company's objectives, as well as evaluate and report actual job performance. Which of the following functions is he/she applying?
Controlling
Directing
Organizing
Planning
Mr. Green, President of Greenway & Company, has an important decision to make about the direction he wants his company to go. Which would be the proper order for him to make his decision?
Identify possible alternatives, evaluate the alternatives, make the decisions, implement the solution, and state the problem
Make the decision, identify possible alternatives, evaluate the alternatives, state the problem, and implement the solution
State the problem, make the decision, identify possible alternatives, evaluate the alternatives, and implement the solution
State the problem, identify possible alternatives, evaluate the alternatives, make the decision, and implement the solution
Mr. Green, President of Greenway & Co. and a well-known member of his community, gets into an argument on Facebook with one of his employees. The "discussion" is heated and Mr. Green makes some derogatory comments about this employee. Everyone at the office is talking about this exchange the next day at work. Due to this post on Facebook, what conclusion can you draw concerning Mr. Green and Greenway & Co.
Mr. Green's reputation will be harmed and the employee could talk bad about him.
The company's reputation will be harmed and they could lose business.
The "discussion" did not occur during business hours and will have no effect on business.
Posts on Facebook are personal and have nothing to do with the company.
During a meeting with the design team at Ford Motor Company, the project manager explained in detail the new concept for the Ford Focus that included the future goals, objectives, and strategies for the new 2020 model. The project manager is applying which of the following management functions?
Analyzing
Organizing
Planning
Staffing
Which of the following is an example of a mission statement?
To be the world's best quick service restaurant experience.
Helping people around the world eat and live better.
Encouraging people to eat more chicken.
Support for today, hope for tomorrow.
Which of the following best describes a target market?
Who are our potential/current customers?
What/Where should we sell our product?
Where should we advertise?
What price should we list our product?
How would you classify the following activities: advertisements for products/services; brand names on products; product descriptions; interacting with salespeople; storing products in warehouses & moving them to places where they will be sold or used?
Advertising Activities
Marketing Activities
Managerial Activities
Sales Activities
You have just opened your own landscape business. You need to let the public know about your business and the services you offer. There are several promotional tools you can use, such as personal selling, mass promotion, online advertising and work of mouth. You have chosen to use mass promotion that does not involve the Internet, which is described as ___.
Telemarketing
door-to-door slaes
radio, flyers, billboards
banner ads, pop up ads
How would you summarize the purpose of creating an appropriate, error-free resume?
To help you complete an online job application
To exaggerate your qualifications and skills to get a job
To relay your personal interests to a potential employer
To list your qualifications and to help you obtain a job interview
Identify the part of the letter for box 1.
Inside Address
Return Address
Closing
Signature
Identify the part of the letter for box 2.
Date
Inside Address
Salutation
Body
Identify the part of the letter for box 3.
Return Address
Date
Inside Address
Enclosure Notation
Identify the part of the letter for box 4.
Closing
Body
Salutation
Signature
Identify the part of the letter for box 5.
Salutation
Body
Closing
Signature
Identify the part of the letter for box 6.
Body
Closing
Signature
Salutation
Identify the part of the letter for box 7.
Date
Return Address
Body
Signature
Identify the part of the letter for box 8.
Enclosure Notation
Signature
Closing
Body
