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Principles of Marketing Chapter 7 Concept Practice

Total questions: 32

Worksheet time: 6mins

Name
Class
Date
1.

________ consists of evaluating each market segment's attractiveness and selecting one or more segments to enter.

a)

Positioning

b)

Mass customization

c)

Market targeting

d)

Differentiation

2.

________ involves dividing a market into smaller segments of buyers with distinct needs, characteristics, or behaviors that might require separate marketing strategies or mixes.

a)

Mass customization

b)

Market targeting

c)

Market segmentation

d)

Differentiation

3.

________ involves actually distinguishing the firm's market offering to create superior customer value.

a)

Mass customization

b)

Differentation

c)

Market segmentation

d)

Targeting

4.

________ segmentation divides buyers into different segments based on social class, lifestyle, or personality characteristics.

a)

Benefit

b)

Occasion

c)

Geographic

d)

Psychographic

5.

________ segmentation refers to dividing the market into segments according to occasions when buyers get the idea to buy, actually make their purchase, or use the purchased item.

a)

Gender

b)

Psychographic

c)

Occasion

d)

Geographic

6.

In the context of behavioral segmentation, markets segmented by ________ can be categorized into light, medium, and heavy product users.

a)

benefits sought

b)

loyalty status

c)

usage rate

d)

user status

7.

Consumers who show their allegiance to brands, stores, or companies help marketers to segment consumers by their ________.

a)

user status

b)

degree of loyalty

c)

income

d)

geographic location

8.

Using ________ segmentation, marketers form segments of consumers who have similar needs and buying behaviors even though they are located in different countries.

a)

psychographic

b)

demographic

c)

occasion

d)

intermarket

9.

When the size, purchasing power, and profile of a market segment can be calculated, the market is ________.

a)

measurable

b)

profitable

c)

substantial

d)

competitive

10.

A market segment that is large enough or profitable enough to serve is ________.

a)

measurable

b)

accessible

c)

substantial

d)

profitable

11.

When an effective program can be designed for attracting and serving a particular segment, the segment is best described as ________.

a)

accessible

b)

measurable

c)

competitive

d)

actionable

12.

________ segments are conceptually distinguishable and respond differently to different marketing mix elements and programs.

a)

Complex

b)

Differentiable

c)

Measurable

d)

Competitive

13.

Market segments that can be effectively reached and served are ________.

a)

measurable

b)

accessible

c)

substantial

d)

actionable

14.

Market targeting is ________.

a)

arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers

b)

dividing a market into distinct groups of buyers who have different needs and characteristics

c)

evaluating segment attractiveness and deciding how many and which segment(s) to serve

d)

marketing to buyers with separate marketing strategies or mixes

15.

Which of the following is the reason a company may choose not to focus on the largest, fastest-growing segments?

a)

The smaller segments may be more profitable to the firm.

b)

It may lack the skills to serve larger segments.

c)

The right size and growth characteristics don't match its goals.

d)

The segments may be too competitive.

16.

A ________ consists of a set of buyers who share common needs or characteristics that the company decides to serve.

a)

marketing channel

b)

citizen-action group

c)

distribution channel

d)

target market

17.

________ refers to a market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer.

a)

Individual marketing

b)

Undifferentiated marketing

c)

Local marketing

d)

Niche marketing

18.

A market-coverage strategy in which a firm decides to target several market segments and designs separate offers for each is known as ________.

a)

mass marketing

b)

differentiated marketing

c)

concentrated marketing

d)

individual marketing

19.

With a(n) ________ marketing strategy, a firm goes after a large share of one or a few smaller niches.

a)

individual

b)

mass

c)

concentrated

d)

differentiated

20.

________ is the process by which firms interact one-to-one with masses of customers to design products and services tailor-made to individual needs.

a)

Product diversification

b)

Micromarketing

c)

Mass customization

d)

Differentiated marketing

21.

Which of the following marketing strategies is most suitable for smaller firms with limited resources?

a)

mass marketing

b)

undifferentiated marketing

c)

niche marketing

d)

differentiated marketing

22.

________ marketing is more suited for products that vary in design.

a)

Mass

b)

Local

c)

Direct

d)

Differentiated

23.

________ refers to how a company will create differentiated value for targeted segments and what positions it wants to occupy in those segments.

a)

Targeted marketing

b)

Market segmentation

c)

Product positioning

d)

Value proposition

24.

A ________ refers to the way a product is defined by consumers on important attributes—the place the product occupies in consumers' minds relative to competing products.

a)

core competency

b)

value stream

c)

value proposition

d)

product position

25.

________ show(s) consumer perceptions of a company's brands versus competing products on important buying dimensions.

a)

Differentiation

b)

Positioning

c)

Market targeting

d)

Perceptual positioning maps

26.

To the extent that a company can differentiate and position itself as providing superior customer value, it gains ________.

a)

competitive advantage

b)

complementary assets

c)

service life

d)

core competencies

27.

Through ________ differentiation, brands can be differentiated on features, performance, or style and design.

a)

services

b)

channel

c)

people

d)

product

28.

Even when competing offers look the same, buyers may perceive a difference based on ________ differentiation.

a)

image

b)

people

c)

price

d)

channel

29.

The full mix of benefits on which a brand is differentiated and positioned is known as the brand's ________.

a)

value proposition

b)

service life

c)

value stream

d)

supply chain

30.

________ positioning involves providing the most upscale product or service and charging a higher price to cover the higher costs.

a)

More for the same

b)

More for less

c)

Same for less

d)

More for more

31.

The winning value proposition would be to offer ________.

a)

more for the same

b)

more for less

c)

more for more

d)

same for less

32.

Which of the following states the product's membership in a category and then shows its point of difference from other members of the category?

a)

a mission statement

b)

a vision statement

c)

a general need description

d)

a positioning statement