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WorksheetsPrinciples of Marketing Chapter 7 Concept Practice
Total questions: 32
Worksheet time: 6mins
________ consists of evaluating each market segment's attractiveness and selecting one or more segments to enter.
Positioning
Mass customization
Market targeting
Differentiation
________ involves dividing a market into smaller segments of buyers with distinct needs, characteristics, or behaviors that might require separate marketing strategies or mixes.
Mass customization
Market targeting
Market segmentation
Differentiation
________ involves actually distinguishing the firm's market offering to create superior customer value.
Mass customization
Differentation
Market segmentation
Targeting
________ segmentation divides buyers into different segments based on social class, lifestyle, or personality characteristics.
Benefit
Occasion
Geographic
Psychographic
________ segmentation refers to dividing the market into segments according to occasions when buyers get the idea to buy, actually make their purchase, or use the purchased item.
Gender
Psychographic
Occasion
Geographic
In the context of behavioral segmentation, markets segmented by ________ can be categorized into light, medium, and heavy product users.
benefits sought
loyalty status
usage rate
user status
Consumers who show their allegiance to brands, stores, or companies help marketers to segment consumers by their ________.
user status
degree of loyalty
income
geographic location
Using ________ segmentation, marketers form segments of consumers who have similar needs and buying behaviors even though they are located in different countries.
psychographic
demographic
occasion
intermarket
When the size, purchasing power, and profile of a market segment can be calculated, the market is ________.
measurable
profitable
substantial
competitive
A market segment that is large enough or profitable enough to serve is ________.
measurable
accessible
substantial
profitable
When an effective program can be designed for attracting and serving a particular segment, the segment is best described as ________.
accessible
measurable
competitive
actionable
________ segments are conceptually distinguishable and respond differently to different marketing mix elements and programs.
Complex
Differentiable
Measurable
Competitive
Market segments that can be effectively reached and served are ________.
measurable
accessible
substantial
actionable
Market targeting is ________.
arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers
dividing a market into distinct groups of buyers who have different needs and characteristics
evaluating segment attractiveness and deciding how many and which segment(s) to serve
marketing to buyers with separate marketing strategies or mixes
Which of the following is the reason a company may choose not to focus on the largest, fastest-growing segments?
The smaller segments may be more profitable to the firm.
It may lack the skills to serve larger segments.
The right size and growth characteristics don't match its goals.
The segments may be too competitive.
A ________ consists of a set of buyers who share common needs or characteristics that the company decides to serve.
marketing channel
citizen-action group
distribution channel
target market
________ refers to a market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer.
Individual marketing
Undifferentiated marketing
Local marketing
Niche marketing
A market-coverage strategy in which a firm decides to target several market segments and designs separate offers for each is known as ________.
mass marketing
differentiated marketing
concentrated marketing
individual marketing
With a(n) ________ marketing strategy, a firm goes after a large share of one or a few smaller niches.
individual
mass
concentrated
differentiated
________ is the process by which firms interact one-to-one with masses of customers to design products and services tailor-made to individual needs.
Product diversification
Micromarketing
Mass customization
Differentiated marketing
Which of the following marketing strategies is most suitable for smaller firms with limited resources?
mass marketing
undifferentiated marketing
niche marketing
differentiated marketing
________ marketing is more suited for products that vary in design.
Mass
Local
Direct
Differentiated
________ refers to how a company will create differentiated value for targeted segments and what positions it wants to occupy in those segments.
Targeted marketing
Market segmentation
Product positioning
Value proposition
A ________ refers to the way a product is defined by consumers on important attributes—the place the product occupies in consumers' minds relative to competing products.
core competency
value stream
value proposition
product position
________ show(s) consumer perceptions of a company's brands versus competing products on important buying dimensions.
Differentiation
Positioning
Market targeting
Perceptual positioning maps
To the extent that a company can differentiate and position itself as providing superior customer value, it gains ________.
competitive advantage
complementary assets
service life
core competencies
Through ________ differentiation, brands can be differentiated on features, performance, or style and design.
services
channel
people
product
Even when competing offers look the same, buyers may perceive a difference based on ________ differentiation.
image
people
price
channel
The full mix of benefits on which a brand is differentiated and positioned is known as the brand's ________.
value proposition
service life
value stream
supply chain
________ positioning involves providing the most upscale product or service and charging a higher price to cover the higher costs.
More for the same
More for less
Same for less
More for more
The winning value proposition would be to offer ________.
more for the same
more for less
more for more
same for less
Which of the following states the product's membership in a category and then shows its point of difference from other members of the category?
a mission statement
a vision statement
a general need description
a positioning statement
