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Quizafteruts

Total questions: 17

Worksheet time: 9mins

Name
Class
Date
1.

A persons ability to influence others by being in a more powerful position

a)

Legitimate power

b)

Reward power

c)

Coercive power

d)

Expert power

2.

A person's ability to reward the behavior of others

a)

Legitimate power

b)

Reward power

c)

Coercive power

d)

Expert power

3.

Behaviors individuals use to Create a favorable impression with important others in the workplace

a)

Power

b)

Conflict

c)

Impression management

d)

Politics

4.

Attempts to identify characteristics linked to

leadership success: Physical, Mental, Personality

a)

Trait theory of leadership

b)

Behaviour theory of leadership

c)

Transformational leadership

d)

Transactional leadership

5.

The leadership theory which differentiates leadership orientation based on initiating structure and consideration...

a)

Transactional leadership

b)

Transformational leadership

c)

Behavior theory of leadership

d)

Trait theory of leadership

6.

The process by which managers decide individual

jobs and authority

a)

Job analysis

b)

Job enlargement

c)

Job enrichment

d)

Job design

7.

Example of flexible work arrangement, except

a)

Job sharing

b)

Flextime

c)

Telecommuting

d)

Job autonomy

8.

Job analysis gathers and identifies information

about job, except

a)

Content

b)

Requirement

c)

Context

d)

Behaviour

9.

Degree of influence or discretion that an individual has to choose job activities and job outcomes

a)

Autonomy

b)

Job depth

c)

Authority

d)

Job complexity

10.

Increasing the discretion individuals can use to select

activities and outcomes

a)

Job enrichment

b)

Job depth

c)

Job range

d)

Job enlargement

11.

Transmitting information and understanding, using

verbal or nonverbal symbols

a)

Noise

b)

Communication

c)

Receiver

d)

Sender

12.

Messages sent with body posture, facial expressions, and hand and eye movements; as important as verbal communication.

a)

nonverbal communication

b)

verbal communication

c)

direct communication

d)

formal communication

13.

Communication that cuts across functions

and levels in an organization; important when members cannot communicate through upward, downward, or

horizontal channels.

a)

informal communication

b)

direct communication

c)

diagonal communication

d)

formal communication

14.

Specific procedures developed for repetitive

and routine problems

a)

intuition

b)

nonprogrammed decision

c)

programmed decision

d)

accidental communication

15.

Basic guidelines and beliefs that a decision maker uses when

confronted with a situation requiring choice.

a)

Value

b)

Norms

c)

Character

d)

behaviour

16.

The potential impact on organization characterized by following elements will might case dysfunctional conflict, except:

a)

Few Changes

b)

Apathy

c)

Stagnation

d)

Innovation and change

17.

Why people form groups, except:

a)

Satisfaction needs

b)

Economics

c)

Group Goals

d)

Preferences