WorksheetsQuizafteruts
Total questions: 17
Worksheet time: 9mins
A persons ability to influence others by being in a more powerful position
Legitimate power
Reward power
Coercive power
Expert power
A person's ability to reward the behavior of others
Legitimate power
Reward power
Coercive power
Expert power
Behaviors individuals use to Create a favorable impression with important others in the workplace
Power
Conflict
Impression management
Politics
Attempts to identify characteristics linked to
leadership success: Physical, Mental, Personality
Trait theory of leadership
Behaviour theory of leadership
Transformational leadership
Transactional leadership
The leadership theory which differentiates leadership orientation based on initiating structure and consideration...
Transactional leadership
Transformational leadership
Behavior theory of leadership
Trait theory of leadership
The process by which managers decide individual
jobs and authority
Job analysis
Job enlargement
Job enrichment
Job design
Example of flexible work arrangement, except
Job sharing
Flextime
Telecommuting
Job autonomy
Job analysis gathers and identifies information
about job, except
Content
Requirement
Context
Behaviour
Degree of influence or discretion that an individual has to choose job activities and job outcomes
Autonomy
Job depth
Authority
Job complexity
Increasing the discretion individuals can use to select
activities and outcomes
Job enrichment
Job depth
Job range
Job enlargement
Transmitting information and understanding, using
verbal or nonverbal symbols
Noise
Communication
Receiver
Sender
Messages sent with body posture, facial expressions, and hand and eye movements; as important as verbal communication.
nonverbal communication
verbal communication
direct communication
formal communication
Communication that cuts across functions
and levels in an organization; important when members cannot communicate through upward, downward, or
horizontal channels.
informal communication
direct communication
diagonal communication
formal communication
Specific procedures developed for repetitive
and routine problems
intuition
nonprogrammed decision
programmed decision
accidental communication
Basic guidelines and beliefs that a decision maker uses when
confronted with a situation requiring choice.
Value
Norms
Character
behaviour
The potential impact on organization characterized by following elements will might case dysfunctional conflict, except:
Few Changes
Apathy
Stagnation
Innovation and change
Why people form groups, except:
Satisfaction needs
Economics
Group Goals
Preferences
