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Troubleshooting

Total questions: 20

Worksheet time: 16mins

Name
Class
Date
1.

what is troubleshooting?

a)

It is a problem solving applied to repair failed process

b)

It is a fight between 2 computers

c)

It means..trouble ปัญหา, shoooting การยิง

2.

when your computer doesn't work, you must

a)

break your computer

b)

check the cable connections

c)

call the doctor

3.

when your computer doesn't work, you must

a)

call your parents

b)

ask google how to fix your computer

c)

check your power cable

4.

what are you going to do if you see this image in your computer?

a)

turn off your computer

b)

remove if there is a disk inserted

c)

wait

5.

what will you do if you see this image on your computer?

a)

close some programs

b)

clear unwanted files for the disk

c)

all of the above

6.

what is NOT a solution fix this computer problem if your computer has black screen?

a)

press the power monitor

b)

wait for the computer to turn white

c)

move the mouse to reactivate the monitor

7.

this picture means?

a)

the computer does not give out a sound

b)

the sound is to loud

c)

do talking in the classroom

8.

When your computer hang, what will you do?

a)

press the power botton

b)

wait until its ok

c)

press Ctrl + Alt + Del

9.

What is the name of this ANSI symbol?

a)

to process

b)

to prepare

c)

to press

10.

What is the name of this ANSI symbol?

a)

diamond

b)

decision

c)

discuss

11.

What is the name of this ANSI symbol?

a)

circle

b)

round

c)

connector

12.

What is the name of this ANSI symbol?

a)

caspule or oval shape

b)

start or stop

c)

pause or wait

13.

What is the name of this ANSI symbol?

a)

input or output

b)

direction of flow

c)

rhombus shape

14.

What is the name of this ANSI symbol?

a)

forward and backward

b)

arrow

c)

direction of flow

15.

Computer Network means...

a)

the computer used in the network

b)

Many networks in one computer

c)

consist of two or more computers linked or connects together.

16.

Printer, Exchanges files and electric communications are examples of.....

a)

computer network

b)

resources of computer

c)

kinds of things

17.

The 4 basic components of computer are.....

a)

Server, Workstation, Network Interface card and Transmission channels

b)

printer, mouse, monitor, speaker

c)

cable, telephone lines, satellites, infrared beams

18.

what is the picture about?

a)

satilights

b)

satellites

c)

satellites

19.

what is the picture about?

a)

internet cables

b)

wireless cords

c)

computer cables

20.

what is the picture about?

a)

LAN connection

b)

telephone lines

c)

cable connections