WorksheetsBTT Review Quizizz
Total questions: 17
Worksheet time: 8mins
Name
Class
Date
1.
What does the acronym BYOD mean?
a)
Bring Your Own Dog
b)
Buy Your Own Device
c)
Buy your Own Door
d)
Bring Your Own Device
2.
What is our BYOD policy?
a)
We Can't offer any advice or help on their computer
b)
We can offer advice but we can't physically fix their issue
c)
We can help them just as if they didn't have a BYOD
d)
We can fix their computer but not offer advice
3.
What are the physical differences between cracked and distorted screens?
a)
Cracked:Rounded and Curved Lines. Distorted:Black Spots
b)
Cracked-Vertical/Horizontal lines. Distorted Rounded Curves
c)
Cracked-Vertical and Rounded Curves. Distorted-squares
d)
Cracked-Rounded Blobs. Distorted-Vertical/Horizontal Lines
4.
Is liquid on the keyboard insurance or warranty?
a)
Insurance
b)
Warranty
5.
How many keys have to fall of in order for it to be considered insurance?
a)
<3
b)
<2
c)
>3
d)
>2
6.
A client comes up to the desk, what is the first thing you should do?
a)
Ask them what their issue is and fix their laptop
b)
Yell at them and tell them to leave
c)
Say "Hello" and ask them to sign in nicely
d)
Immediately turn them to IT or the Librarians
7.
Should you or the client carry their laptop to IT?
a)
You
b)
The Client
8.
What is the first thing you should do when you arrive to the desk for duty?
a)
Sit down and wait for a client
b)
Put on a lanyard and sign in
c)
Signing and leave to go talk with you friends
d)
Put on a lanyard
9.
Should you always tighten the screws on someone's laptop?
a)
Yes
b)
No
10.
When you come across a problem you can't solve, what should you do?
a)
Consult a team member
b)
Check the binder
c)
Refer to IT
d)
All of the choices are correct
11.
True or False: You should ask for coverage in the On Duty Channel when you can't make a shift
a)
True
b)
False
12.
True or False: Attending team meetings is important
a)
True
b)
False
13.
True or False: You don't need to make up shifts
a)
True
b)
False
14.
How long before your assigned shift should you ask for coverage?
a)
1 Week
b)
1 Hour
c)
24 hours
d)
2 mins
15.
Is it important to keep your community service log up to date?
a)
Yes
b)
No
16.
Should you clean up the on duty station when you leave?
a)
Yes
b)
No
17.
*BONUS* Who are the Co-Presidents of the team
a)
Michelle and Jay
b)
Will and Pablo
c)
Tyler and Cecilia
d)
Will and Michelle
100 %
